We performed a comparison between Epicor ERP and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"Epicor ERP is an easy-to-use solution."
"Real-time results make for faster decision making."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The product enables users to customize their dashboards and reports."
"Dashboards and Business Activity Query are very useful."
"The ability to deploy a generic implementation without advanced customization."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"We have definitely seen a return on our investment with the product."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"The initial setup is easy."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"It's not too hard to handle the initial setup."
"The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"I would like to see a better reporting tool."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"There are some glitches in Epicor ERP."
"A number of bugs in 9.05 were only fixed in 10."
"The tool should provide a better user interface."
"Right now, it doesn't really have a good cloud story."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"It's not that intuitive."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
Epicor ERP is ranked 17th in ERP with 12 reviews while Infor LN is ranked 8th in ERP with 23 reviews. Epicor ERP is rated 7.8, while Infor LN is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo, SAP Business One and SYSPRO, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor CloudSuite Industrial, Infor LX and JD Edwards EnterpriseOne. See our Epicor ERP vs. Infor LN report.
See our list of best ERP vendors.
We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.