We performed a comparison between Epicor ERP and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to deploy a generic implementation without advanced customization."
"Epicor ERP is an easy-to-use solution."
"Dashboards and Business Activity Query are very useful."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The product enables users to customize their dashboards and reports."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"It has strong sales, purchase, warehousing, and logistics order management."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"The initial setup is easy."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"Right now, it doesn't really have a good cloud story."
"There are some glitches in Epicor ERP."
"I would like to see a better reporting tool."
"A number of bugs in 9.05 were only fixed in 10."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"The tool should provide a better user interface."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
"Only people who undergo training from the companies can learn about Infor products."
"The user interface needs to be improved."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."
Epicor ERP is ranked 17th in ERP with 12 reviews while Infor LN is ranked 8th in ERP with 24 reviews. Epicor ERP is rated 7.8, while Infor LN is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo, SAP Business One and Epicor iScala, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and JD Edwards EnterpriseOne. See our Epicor ERP vs. Infor LN report.
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