We performed a comparison between Epicor ERP and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product enables users to customize their dashboards and reports."
"Dashboards and Business Activity Query are very useful."
"Real-time results make for faster decision making."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The ability to deploy a generic implementation without advanced customization."
"Epicor ERP is an easy-to-use solution."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"It's not too hard to handle the initial setup."
"I like the tool’s multisite functionality."
"Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"The initial setup is easy."
"I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly."
"Right now, it doesn't really have a good cloud story."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"The tool should provide a better user interface."
"I would like to see a better reporting tool."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"There are some glitches in Epicor ERP."
"A number of bugs in 9.05 were only fixed in 10."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"It's not that intuitive."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"One area that could be improved in Omada Access Points is team communication."
"The tool is expensive. It needs to refine its planning details."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
Epicor ERP is ranked 17th in ERP with 12 reviews while Infor LN is ranked 8th in ERP with 24 reviews. Epicor ERP is rated 7.8, while Infor LN is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo, SAP Business One and Epicor iScala, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and JD Edwards EnterpriseOne. See our Epicor ERP vs. Infor LN report.
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