We performed a comparison between Epicor ERP and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The ability to deploy a generic implementation without advanced customization."
"Real-time results make for faster decision making."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"The product enables users to customize their dashboards and reports."
"Dashboards and Business Activity Query are very useful."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"The initial setup is easy."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"It has strong sales, purchase, warehousing, and logistics order management."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"We have definitely seen a return on our investment with the product."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"There are some glitches in Epicor ERP."
"Right now, it doesn't really have a good cloud story."
"A number of bugs in 9.05 were only fixed in 10."
"I would like to see a better reporting tool."
"The tool should provide a better user interface."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
"The tool is expensive. It needs to refine its planning details."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
Epicor ERP is ranked 17th in ERP with 12 reviews while Infor LN is ranked 8th in ERP with 23 reviews. Epicor ERP is rated 7.8, while Infor LN is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo, SAP Business One and SYSPRO, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor CloudSuite Industrial, Infor LX and JD Edwards EnterpriseOne. See our Epicor ERP vs. Infor LN report.
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