We performed a comparison between Epicor ERP and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to deploy a generic implementation without advanced customization."
"Real-time results make for faster decision making."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The product enables users to customize their dashboards and reports."
"Dashboards and Business Activity Query are very useful."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"It has strong sales, purchase, warehousing, and logistics order management."
"I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly."
"I like the tool’s multisite functionality."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"We have definitely seen a return on our investment with the product."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"Material planning and predictive planning are both essential aspects."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"I would like to see a better reporting tool."
"The tool should provide a better user interface."
"A number of bugs in 9.05 were only fixed in 10."
"Right now, it doesn't really have a good cloud story."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"There are some glitches in Epicor ERP."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"Only people who undergo training from the companies can learn about Infor products."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
"The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it."
"The user interface needs to be improved."
"It's not that intuitive."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
Epicor ERP is ranked 17th in ERP with 5 reviews while Infor LN is ranked 8th in ERP with 11 reviews. Epicor ERP is rated 7.8, while Infor LN is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Infor LN writes "A solution which works brilliantly for large-scale manufacturing industries". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo, SAP Business One and SYSPRO, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor CloudSuite Industrial, Infor LX and IFS Cloud Platform. See our Epicor ERP vs. Infor LN report.
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