We performed a comparison between Epicor ERP and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"Real-time results make for faster decision making."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"Epicor ERP is an easy-to-use solution."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The ability to deploy a generic implementation without advanced customization."
"Dashboards and Business Activity Query are very useful."
"The product enables users to customize their dashboards and reports."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"It's not too hard to handle the initial setup."
"We have definitely seen a return on our investment with the product."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"A number of bugs in 9.05 were only fixed in 10."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"There are some glitches in Epicor ERP."
"I would like to see a better reporting tool."
"Right now, it doesn't really have a good cloud story."
"The tool should provide a better user interface."
"One area that could be improved in Omada Access Points is team communication."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
"It's not that intuitive."
"The tool is expensive. It needs to refine its planning details."
"The user interface is not very intuitive for newer users."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
Epicor ERP is ranked 17th in ERP with 12 reviews while Infor LN is ranked 8th in ERP with 24 reviews. Epicor ERP is rated 7.8, while Infor LN is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo, SAP Business One and Epicor iScala, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and JD Edwards EnterpriseOne. See our Epicor ERP vs. Infor LN report.
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