We performed a comparison between Epicor ERP and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product enables users to customize their dashboards and reports."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The ability to deploy a generic implementation without advanced customization."
"Epicor ERP is an easy-to-use solution."
"Real-time results make for faster decision making."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Dashboards and Business Activity Query are very useful."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"It's not too hard to handle the initial setup."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"We have definitely seen a return on our investment with the product."
"I like the tool’s multisite functionality."
"There are some glitches in Epicor ERP."
"The tool should provide a better user interface."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"A number of bugs in 9.05 were only fixed in 10."
"Right now, it doesn't really have a good cloud story."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"I would like to see a better reporting tool."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"The user interface is not very intuitive for newer users."
"It's not that intuitive."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
Epicor ERP is ranked 17th in ERP with 12 reviews while Infor LN is ranked 8th in ERP with 23 reviews. Epicor ERP is rated 7.8, while Infor LN is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo, SAP Business One and SYSPRO, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor CloudSuite Industrial, Infor LX and JD Edwards EnterpriseOne. See our Epicor ERP vs. Infor LN report.
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