Epicor ERP vs Oracle E-Business Suite comparison

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Executive Summary

We performed a comparison between Epicor ERP and Oracle E-Business Suite based on real PeerSpot user reviews.

Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Epicor ERP vs. Oracle E-Business Suite Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors.""Real-time results make for faster decision making.""The product enables users to customize their dashboards and reports.""The ability to deploy a generic implementation without advanced customization.""There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization.""Epicor ERP is an easy-to-use solution.""Dashboards and Business Activity Query are very useful.""Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."

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"The solution is perfect for big industry and high-scale e-business transactions.""The initial setup is easy.""Everyone in the company is quite used to the Oracle functionality.""Their great technical support is one of the most valuable features.""The most valuable feature is its flexibility.""You can group them into the BIs, which is business intelligence. You get your own key performance indicators and build your own reports or you could have your own screens, and it changes in real time.""I have found the solution to have a good interface, security, and is user-friendly.""I like that one system covers everything."

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Cons
"Right now, it doesn't really have a good cloud story.""The tool should provide a better user interface.""Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people.""I would like to see a better reporting tool.""In the newer version of Epicor ERP, it's very difficult to find out that tracing.""A number of bugs in 9.05 were only fixed in 10.""There are some glitches in Epicor ERP.""There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."

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"The initial setup was a little complex.""On-site cloud support is slow and unresponsive.""I would rate the support for Oracle E-Business Suite a four out of five.""The way things are going, Oracle is not putting much effort into their master data management. They need to look into machine data and then the integrated data domain.""Not user friendly.""It would be nice to have more web services.""Areas for improvement would be that sometimes it's a bit rigid with customization and doesn't always facilitate region-specific requirements.""Administration takes some effort. Administrating the technology stack is not so complex but application aware database administration and following the new methodologies like online patching can be a little complex and time consuming. Oracle should ease the administrators jobs and do some innovation on this administration area as well. Oracle Autonomous Database is Oracle's leading technology these days. Using a similar approach, application stack may become a little more self-managing."

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Pricing and Cost Advice
  • "User support could be improved as well, as the consultant charges are very high."
  • "When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
  • "We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
  • "The initial cost may be a bit high, but the maintenance cost is lower."
  • "Epicor ERP is an expensive solution."
  • More Epicor ERP Pricing and Cost Advice →

  • "Find a best Oracle partner and get a better discount."
  • "Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses."
  • "It costs too much."
  • "The pricing is high."
  • "In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well."
  • "Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
  • "USD $100,000 annually."
  • "Considering the market at the moment, Oracle needs to adjust the pricing of this solution."
  • More Oracle E-Business Suite Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are some glitches in Epicor ERP. Epicor ERP should add some automations.
    Top Answer:We use Epicor ERP for our total business operation.
    Top Answer:Its drag-and-drop features make data distribution a breeze.
    Top Answer:Oracle E-Business Suite is pricey, but it is worth the money. I would rate it as an eight out of ten in terms of costliness.
    Top Answer:The only thing that could be improved is the pricing. It is on the expensive side.
    Ranking
    17th
    out of 66 in ERP
    Views
    3,938
    Comparisons
    1,871
    Reviews
    4
    Average Words per Review
    354
    Rating
    8.3
    5th
    out of 66 in ERP
    Views
    8,268
    Comparisons
    5,894
    Reviews
    26
    Average Words per Review
    543
    Rating
    7.9
    Comparisons
    Also Known As
    Epicor SaaS ERP
    Oracle EBS, OEBS
    Learn More
    Overview
    Epicor Cloud ERP is a comprehensive SaaS ERP system that has been developed from our next generation ERP solution. SaaS ERP from Epicor leverages core functionality that has been in use and proven at thousands of job businesses over the past 25 years. Epicor combines broad functionality into a complete end-to-end on-demand ERP system. You are provided everything you need to manage your opportunities, orders, and operations in one integrated SaaS ERP System.

    Oracle E-Business Suite (EBS) is considered the most extensive offering of amalgamated worldwide business applications available. Oracle EBS helps facilitate medium to large business enterprise organizations with the ability to enhance critical decision-making processes, streamline business procedures, minimize costs, and improve overall performance and productivity.

    Oracle EBS runs as a complement to Oracle Database software. The applications serve to automate such processes as supply chain management (SCM), human resource management (HRM), customer relations management (CRM), project portfolio management (PPM), financial management, service management, and more.

    Oracle EBS runs best in the cloud. It is a cost-saving option that offers greater productivity and can immediately and easily respond to changing dynamic business needs with an intuitive, automated scalable cloud infrastructure.

    Below are some of the valuable features of popular application offerings available within Oracle EBS:

    Supply Chain Management (SCM): Every possible supply chain process can be fully automated, from planning, creation, and appropriation to development and fulfillment, delivering a comprehensive solution application to ensure organizations have robust, intelligent-driven, value-added chains. Some applications include:

    • Manufacturing
    • Value Chain Planning and Execution
    • Procurement and Fulfillment
    • Lifecycle Management
    • Business Intelligence and Analytics

    Human Resource Management (HRM): The solution offers a sturdy group of outstanding human resource processes that enable users to improve productivity, enhance overall business performance, and lower TCO. Some processes include:

    • Workforce Management
    • Talent Management
    • Global Personnel Policy Management
    • Human Resource Analytics

    Customer Relations Management (CRM): This application provides for a streamlined, unique global gathering of information that will ensure all selling channels are continually following the organization's objectives and protocols. Some features include:

    • Oracle Service
    • Oracle Marketing
    • Oracle Order Management
    • Oracle Channel Revenue Management

    Project Portfolio Management (PPM): Oracle EBS provides a comprehensive, full lifecycle offering of project and portfolio management. Users get a single fully transparent view of all project-related ventures coupled with a superb performance process that grants users the ability to choose the best, most dynamic portfolio ventures.

    • Project Collaboration
    • Project Management
    • Project Analytics
    • Project Cost
    • Project Billing

    Financial Management: Users are able to perform more effectively, improve productivity and efficiency, develop productivity tools and integrated performance management, and develop processes for shared services to reduce overall operating costs. Some features include:

    • Asset Lifecycle Management
    • Financial Control and Reporting
    • Travel and Expense Management
    • Lease and Finance Management
    • Risk Management and Compliance

    Service Management: This application allows users access to the best data necessary to provide correct, precise, reliable information to their clients to ensure that every expectation is exceeded and consistently satisfied.

    • Inbound and outbound telephony
    • Project Collaboration
    • Project Cost
    • Billing
    • Project Management

    Reviews from Real Users:

    Kopano R., Freelancer at a tech services company, says, “What I found most valuable in Oracle E-Business Suite is the patching because it is straightforward. As long as you follow Oracle's best practices, you are able to finish the task of patching without a problem. I like that it's also easy to add products, e.g. if you want to add on financials, you can, or if you don't have financials, you can expand on that. I like that Oracle E-Business Suite is really scalable.”

    Mohammed G., Senior Oracle Application Consultant at a comms service provider, writes, “Oracle E-Business Suite consists of a lot of streams, such as financial and HR processes of the enterprise companies. We are using most of the Oracle financial modules, and we have an Oracle stream, FI procurement stream, and HR streams, which have a lot of applications. Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good. “

    Sample Customers
    Abatement Technologies
    Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company17%
    Computer Software Company9%
    Retailer8%
    Healthcare Company7%
    REVIEWERS
    Comms Service Provider13%
    Energy/Utilities Company7%
    Local Government6%
    Government6%
    VISITORS READING REVIEWS
    Educational Organization56%
    Computer Software Company6%
    Manufacturing Company5%
    Financial Services Firm4%
    Company Size
    REVIEWERS
    Small Business82%
    Midsize Enterprise9%
    Large Enterprise9%
    VISITORS READING REVIEWS
    Small Business34%
    Midsize Enterprise19%
    Large Enterprise46%
    REVIEWERS
    Small Business23%
    Midsize Enterprise16%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise60%
    Large Enterprise29%
    Buyer's Guide
    Epicor ERP vs. Oracle E-Business Suite
    March 2024
    Find out what your peers are saying about Epicor ERP vs. Oracle E-Business Suite and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Epicor ERP is ranked 17th in ERP with 12 reviews while Oracle E-Business Suite is ranked 5th in ERP with 141 reviews. Epicor ERP is rated 7.8, while Oracle E-Business Suite is rated 7.8. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Oracle E-Business Suite writes "Offers valuable finance tools". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo and SAP Business One, whereas Oracle E-Business Suite is most compared with SAP ERP, Oracle HCM Cloud, SAP S/4HANA, NetSuite ERP and Salesforce Sales Cloud. See our Epicor ERP vs. Oracle E-Business Suite report.

    See our list of best ERP vendors.

    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.