We performed a comparison between Epicor ERP and SAP ERP based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Epicor ERP is an easy-to-use solution."
"The ability to deploy a generic implementation without advanced customization."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"Dashboards and Business Activity Query are very useful."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"The product enables users to customize their dashboards and reports."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"It gives us full control over each change, to the level of the individual field in a master record, including certificates."
"The most valuable features are that it's very customizable and it's flexible."
"ERP is very stable."
"They provide a full service."
"Finance view across functions is valuable."
"SAP ERP offers a wide range of functional modules, including payroll, HR, financials, and others."
"The stability is SAP ERP is not good only because the version is old. They could work on improving the versions."
"I like the solution’s features in finance, supply chain, sales, and distribution."
"Right now, it doesn't really have a good cloud story."
"I would like to see a better reporting tool."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"There are some glitches in Epicor ERP."
"The tool should provide a better user interface."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"A number of bugs in 9.05 were only fixed in 10."
"It is very expensive to customize to meet compliance with regulations in some countries."
"The product can be a little slow when dealing with thousands of employee data."
"The problem with SAP is that whenever there is a modification, or if a new field needs to be added, they charge tens of thousands, hundreds, or even two hundred thousand dollars. That is not anything in which I am really interested. For instance, consider a single-use case. I have to enter the root causes for a certain operation or failure. That option does not exist anywhere in SAP, not in manufacturing, not in logistics, not in anything. It is completely missing. The root cause analysis is very common across industries, yet SAP does not offer this option. A line field or a metaparticle, for example, was delayed. If you have the choice to input the warehouse operator or if the person who submitted the document has the opportunity to enter, this has been postponed for N, X, Y, or Z reasons."
"It is on the expensive side."
"The UI could use improvement."
"The service could be more user-friendly in the area of transition codes."
"It was not designed to service all industries."
"One thing that is lacking in ERP is a good user interface. It is currently very clumsy and complex. Another thing is that reporting capability of SAP ERP is customizable, but it is not very good. Its development time is also very high if you require specialized technical services. If you want to do any changes to the report or develop a new report, you need people with specialized skills. Business processes are very straightforward and standardized as per the industry standards. However, the way it works is a bit complex, and you need to know a lot of things. There are different things that can be complex for a general user. A lot of information is being provided in ERP. A general user doesn't require all this information, and it creates a lot of confusion. Its learning curve is very high."
Epicor ERP is ranked 17th in ERP with 12 reviews while SAP ERP is ranked 1st in ERP with 100 reviews. Epicor ERP is rated 7.8, while SAP ERP is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo, SAP Business One and NetSuite ERP, whereas SAP ERP is most compared with SAP S/4HANA, Microsoft Dynamics AX, Anaplan, SAP Business One and Infor M3. See our Epicor ERP vs. SAP ERP report.
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