We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's not too hard to handle the initial setup."
"Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it."
"Material planning and predictive planning are both essential aspects."
"It has strong sales, purchase, warehousing, and logistics order management."
"The initial setup is easy."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system."
"It is stable, suitable for businesses, and covers all business needs."
"The accounting and inventory management features are valuable."
"It has the same UI and is very similar to any other Microsoft product."
"One of the valuable features of the solution is how easy it is to use."
"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"I like that it's a complete ERP solution from production level to branch level."
"The tool's most valuable feature is reporting."
"It's not that intuitive."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."
"The user interface needs to be improved."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"The tool is expensive. It needs to refine its planning details."
"Only people who undergo training from the companies can learn about Infor products."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement."
"The UI has room for improvement and can be more user-friendly."
"The integration could improve for the future."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
Infor LN is ranked 8th in ERP with 24 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.
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