We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"I like the tool’s multisite functionality."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"It has strong sales, purchase, warehousing, and logistics order management."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"The initial setup is easy."
"The most valuable feature of Microsoft Dynamics AX is customization."
"It is flexible and cost-effective."
"The accounting and inventory management features are valuable."
"I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications."
"It was an okay solution when we delivered hardware and we had to do maintenance."
"The most valuable features of Microsoft Dynamics AX are ease of use and performance."
"The response time of the solution is very good."
"Supply Chain Management is an excellent feature."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"The user interface needs to be improved."
"The tool is expensive. It needs to refine its planning details."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"Only people who undergo training from the companies can learn about Infor products."
"The UI has room for improvement and can be more user-friendly."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"Change management could be better."
"The product takes some training to get up to speed on all functionality and modules in Microsoft Dynamics AX 2012 ERP system."
"It could be more scalable and stable. It would also be better if the interface were more integrated with the Microsoft ecosystem because 2012 is not really integrated."
"The on-premises and desktop versions are not user-friendly."
"The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."
Infor LN is ranked 8th in ERP with 11 reviews while Microsoft Dynamics AX is ranked 7th in ERP with 25 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A solution which works brilliantly for large-scale manufacturing industries". On the other hand, the top reviewer of Microsoft Dynamics AX writes "The sales and distribution modules are robust, and reliable, and seldom encounter issues". Infor LN is most compared with SAP ERP, Infor M3, Infor CloudSuite Industrial, Infor LX and Epicor ERP, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.
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