We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"Material planning and predictive planning are both essential aspects."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it."
"The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"We have definitely seen a return on our investment with the product."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"The relation between CRM and Sales, that's the main strength of this ERP."
"The product is easier to use and has more efficient workflow management features than other vendors."
"The installation is extremely simple, and I have had no problems with it."
"One of the valuable features of the solution is how easy it is to use."
"Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions."
"It is flexible and cost-effective."
"Microsoft Dynamics is very stable."
"Support is really good."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"The user interface needs to be improved."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"The tool is expensive. It needs to refine its planning details."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
"It needs better financials and reporting from the system, not through Excel."
"Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement."
"There might be some features to support localizations that could be helpful to add."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"The user interface could be better."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"It could be more scalable and stable. It would also be better if the interface were more integrated with the Microsoft ecosystem because 2012 is not really integrated."
Infor LN is ranked 8th in ERP with 24 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.
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