We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."LN is definitely a stable product. It's number one on Gartner's four quadrants."
"The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"I like the tool’s multisite functionality."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"It's not too hard to handle the initial setup."
"The installation is extremely simple, and I have had no problems with it."
"The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage."
"From a developer's perspective, the architecture of Dynamics has a well-designed security layer, which prevents coding issues between different layers. This is a significant advantage."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"One of the valuable features of the solution is how easy it is to use."
"The most valuable features of Microsoft Dynamics AX are ease of use and performance."
"It was an okay solution when we delivered hardware and we had to do maintenance."
"The most valuable feature of Microsoft Dynamics AX is customization."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"It's not that intuitive."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"The user interface needs to be improved."
"The tool is expensive. It needs to refine its planning details."
"One area that could be improved in Omada Access Points is team communication."
"It is being decommissioned."
"Microsoft needs more presence in our region to help with management and maintenance."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"AX does take some time and maintenance."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family."
"Our version has performance issues so it gets stuck and is slow."
"The user interface could be better."
Infor LN is ranked 8th in ERP with 24 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.
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