We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"I like the tool’s multisite functionality."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"Material planning and predictive planning are both essential aspects."
"I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly."
"The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good."
"The most valuable feature of Microsoft Dynamics AX is customization."
"The most valuable features of Microsoft Dynamics AX are ease of use and performance."
"If anyone is familiar with Microsoft products then they can handle it easily."
"Microsoft Dynamics is very stable."
"According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface."
"The production is a valuable feature."
"The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"The user interface is not very intuitive for newer users."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"Only people who undergo training from the companies can learn about Infor products."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."
"At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"There is room for improvement in the licensing model and associated costs of this solution."
"Our version has performance issues so it gets stuck and is slow."
"The database requires a huge CPU and memory resources."
"Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement."
"The product is standardised across industries so it is not a good fit for all types of sectors."
Infor LN is ranked 8th in ERP with 24 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.
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