We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is easy."
"The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"Material planning and predictive planning are both essential aspects."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"We have definitely seen a return on our investment with the product."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"It has strong sales, purchase, warehousing, and logistics order management."
"The tool's most valuable feature is reporting."
"In terms of features, GP offers a wide range of strong capabilities, particularly in the financial module."
"From a developer's perspective, the architecture of Dynamics has a well-designed security layer, which prevents coding issues between different layers. This is a significant advantage."
"There's a moderate amount of scalability available."
"Technical support is very good."
"AX is nearly a Tier One product, so implementations are long, but there's a lot of flexibility. Also, the ability to handle different issues found in larger organizations."
"Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions."
"The accounting and inventory management features are valuable."
"It's not that intuitive."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"The tool is expensive. It needs to refine its planning details."
"The implementation was completed within one month."
"Change management could be better."
"There is room for improvement when handling various currencies within the current Microsoft Dynamics AX system."
"We do not have access to daily projections."
"The product needs better admin control. There is room for improvement in flexibility, reporting, and dashboards. Artificial intelligence should be incorporated. I have concerns regarding partners, specifically in the implementation and deployment of Microsoft Dynamics."
"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
"Our version has performance issues so it gets stuck and is slow."
"The solution in general just needs a few quality improvements."
Infor LN is ranked 8th in ERP with 24 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.
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