We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"It's not too hard to handle the initial setup."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"It has strong sales, purchase, warehousing, and logistics order management."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"The initial setup is easy."
"I like the tool’s multisite functionality."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"The accounting and inventory management features are valuable."
"The most valuable feature I've found is the UI functionality."
"One of the valuable features of the solution is how easy it is to use."
"A valuable feature of Microsoft Dynamics AX is that it is stable."
"The most valuable feature is the workflow of the modules."
"The response time of the solution is very good."
"According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface."
"The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it."
"The user interface needs to be improved."
"The user interface is not very intuitive for newer users."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"Our version has performance issues so it gets stuck and is slow."
"The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools."
"Change management could be better."
"The product must be made accessible online."
"If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it."
"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
"We do not have access to daily projections."
"It is being decommissioned."
Infor LN is ranked 8th in ERP with 24 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.
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