We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's not too hard to handle the initial setup."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"We have definitely seen a return on our investment with the product."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"I like the tool’s multisite functionality."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"Material planning and predictive planning are both essential aspects."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system."
"From a developer's perspective, the architecture of Dynamics has a well-designed security layer, which prevents coding issues between different layers. This is a significant advantage."
"It's scalable."
"It is flexible and cost-effective."
"The most valuable feature is the workflow of the modules."
"The stability is very good."
"I like that it's a complete ERP solution from production level to branch level."
"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"Only people who undergo training from the companies can learn about Infor products."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it."
"It's not that intuitive."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself."
"The implementation was completed within one month."
"Change management could be better."
"The general speed of the solution needs improvement."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."
"It needs better financials and reporting from the system, not through Excel."
"It could be more scalable and stable. It would also be better if the interface were more integrated with the Microsoft ecosystem because 2012 is not really integrated."
Infor LN is ranked 8th in ERP with 23 reviews while Microsoft Dynamics AX is ranked 7th in ERP with 51 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor LN is most compared with SAP ERP, Infor M3, Infor CloudSuite Industrial, Infor LX and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.
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