We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's not too hard to handle the initial setup."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"Material planning and predictive planning are both essential aspects."
"We have definitely seen a return on our investment with the product."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"Support is really good."
"AX is nearly a Tier One product, so implementations are long, but there's a lot of flexibility. Also, the ability to handle different issues found in larger organizations."
"The most valuable feature of Microsoft Dynamics AX is material planning."
"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"If anyone is familiar with Microsoft products then they can handle it easily."
"The relation between CRM and Sales, that's the main strength of this ERP."
"According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface."
"Supply Chain Management is an excellent feature."
"The tool is expensive. It needs to refine its planning details."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"One area that could be improved in Omada Access Points is team communication."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"Only people who undergo training from the companies can learn about Infor products."
"The product needs better admin control. There is room for improvement in flexibility, reporting, and dashboards. Artificial intelligence should be incorporated. I have concerns regarding partners, specifically in the implementation and deployment of Microsoft Dynamics."
"There is also slowness in database backup."
"The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."
"Our version has performance issues so it gets stuck and is slow."
"The solution in general just needs a few quality improvements."
"AX does take some time and maintenance."
"The on-premises and desktop versions are not user-friendly."
"If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it."
Infor LN is ranked 8th in ERP with 23 reviews while Microsoft Dynamics AX is ranked 7th in ERP with 51 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor LN is most compared with SAP ERP, Infor M3, Infor CloudSuite Industrial, Infor LX and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.
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