We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is easy."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"Material planning and predictive planning are both essential aspects."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"We have definitely seen a return on our investment with the product."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"The response time of the solution is very good."
"The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning."
"It was an okay solution when we delivered hardware and we had to do maintenance."
"The most valuable feature is the workflow of the modules."
"Supply Chain Management is an excellent feature."
"All its features are valuable."
"AX is nearly a Tier One product, so implementations are long, but there's a lot of flexibility. Also, the ability to handle different issues found in larger organizations."
"The most valuable feature of Microsoft Dynamics AX is customization."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"Only people who undergo training from the companies can learn about Infor products."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."
"It's not that intuitive."
"The tool is expensive. It needs to refine its planning details."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"The implementation was completed within one month."
"Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it."
"There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family."
"AX does take some time and maintenance."
"Change management could be better."
Infor LN is ranked 8th in ERP with 24 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.
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