We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"I like the tool’s multisite functionality."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"It has strong sales, purchase, warehousing, and logistics order management."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"The response time of the solution is very good."
"The stability is very good."
"In terms of features, GP offers a wide range of strong capabilities, particularly in the financial module."
"It was an okay solution when we delivered hardware and we had to do maintenance."
"It is flexible and cost-effective."
"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"All its features are valuable."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"Only people who undergo training from the companies can learn about Infor products."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"The user interface is not very intuitive for newer users."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"The tool is expensive. It needs to refine its planning details."
"It's not that intuitive."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"We do not have access to daily projections."
"The support here in Turkey could be better. However, the international support is good."
"The product needs better admin control. There is room for improvement in flexibility, reporting, and dashboards. Artificial intelligence should be incorporated. I have concerns regarding partners, specifically in the implementation and deployment of Microsoft Dynamics."
"The product must be made accessible online."
"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
"The solution in general just needs a few quality improvements."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"Change management could be better."
Infor LN is ranked 8th in ERP with 23 reviews while Microsoft Dynamics AX is ranked 7th in ERP with 51 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor LN is most compared with SAP ERP, Infor M3, Infor CloudSuite Industrial, Infor LX and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.
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