We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."LN is definitely a stable product. It's number one on Gartner's four quadrants."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"The initial setup is easy."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"We have definitely seen a return on our investment with the product."
"I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly."
"I like the tool’s multisite functionality."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good."
"Support is really good."
"I like that it's a complete ERP solution from production level to branch level."
"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system."
"The performance is good."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"All its features are valuable."
"From a developer's perspective, the architecture of Dynamics has a well-designed security layer, which prevents coding issues between different layers. This is a significant advantage."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"It's not that intuitive."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"The user interface is not very intuitive for newer users."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"The solution in general just needs a few quality improvements."
"The on-premises and desktop versions are not user-friendly."
"It needs better financials and reporting from the system, not through Excel."
"The product must be made accessible online."
"Our version has performance issues so it gets stuck and is slow."
"The support here in Turkey could be better. However, the international support is good."
"The implementation was completed within one month."
"The UI has room for improvement and can be more user-friendly."
Infor LN is ranked 8th in ERP with 23 reviews while Microsoft Dynamics AX is ranked 7th in ERP with 51 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor LN is most compared with SAP ERP, Infor M3, Infor CloudSuite Industrial, Infor LX and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.
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