Infor LN vs Microsoft Dynamics AX comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.

Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Infor LN vs. Microsoft Dynamics AX Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"LN is definitely a stable product. It's number one on Gartner's four quadrants.""Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing.""The initial setup is easy.""The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies.""We have definitely seen a return on our investment with the product.""I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly.""I like the tool’s multisite functionality.""The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."

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"The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good.""Support is really good.""I like that it's a complete ERP solution from production level to branch level.""It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system.""The performance is good.""This solution's most valuable feature is its workflow for purchase orders and inventory.""All its features are valuable.""From a developer's perspective, the architecture of Dynamics has a well-designed security layer, which prevents coding issues between different layers. This is a significant advantage."

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Cons
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things.""The training for Infor LN is not straightforward, so a non-specialist will need training before using it.""It's not that intuitive.""From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc.""The user interface is not very intuitive for newer users.""Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem.""When you have a bug in the system, you get some kind of alert. They should explain those alerts more.""The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."

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"The solution in general just needs a few quality improvements.""The on-premises and desktop versions are not user-friendly.""It needs better financials and reporting from the system, not through Excel.""The product must be made accessible online.""Our version has performance issues so it gets stuck and is slow.""The support here in Turkey could be better. However, the international support is good.""The implementation was completed within one month.""The UI has room for improvement and can be more user-friendly."

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Pricing and Cost Advice
  • "Compared to other high-end ERP software, Infor LN's cost of ownership is lower. The difference isn't huge, though."
  • "Only people who undergo training from the companies can learn about Infor products."
  • "The price of the solution can vary."
  • "Infor LN is a free solution, and everything is included in the package, such as add-ons."
  • "The licensing costs for this solution are payable annually. Standard licenses are available, but there is also the option to pay to add extra features."
  • "The standard pricing is two thousand per year per user. There are no additional costs."
  • "I would say that Infor's pricing is competitive compared to other ERP solutions available in the market, such as SAP and Oracle."
  • "The tool’s AMC and support are given on a yearly basis. You need to make monthly payments for support."
  • More Infor LN Pricing and Cost Advice →

  • "Go for cloud implementation, if cost is critical."
  • "One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
  • "The pricing is expensive."
  • "It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
  • "It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
  • "I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
  • "It has a pay-as-you-go subscription."
  • "The initial investment cost goes up due to the hidden cost."
  • More Microsoft Dynamics AX Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects.
    Top Answer:This isn't a tool for small companies, not because of the tool itself, but because of the price.
    Top Answer:Performance could be better. Another major area of improvement is customer service and support.
    Top Answer:The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage.
    Top Answer:Managing admin is difficult. Also, it is expensive and can be cheaper.
    Top Answer:We use the solution for automation. We use different modules, like, payroll, protection, sales, and getting supply chain. We're using it to streamline our resources from the start of the supply chain… more »
    Ranking
    8th
    out of 66 in ERP
    Views
    5,303
    Comparisons
    3,628
    Reviews
    10
    Average Words per Review
    572
    Rating
    8.6
    7th
    out of 66 in ERP
    Views
    6,706
    Comparisons
    5,319
    Reviews
    25
    Average Words per Review
    424
    Rating
    7.5
    Comparisons
    Also Known As
    Infor ERP LN
    Dynamics AX, Axapta, MS Dynamics AX
    Learn More
    Overview

    From the largest global manufacturing enterprises with complex multisite needs to smaller, single-site organizations, Infor LN is enterprise resource planning (ERP) software that features capabilities designed to meet the unique business requirements of manufacturers. Infor LN offers fast and cost-effective deployment with integration on the shop floor and across the supply chain with financials, quality management, service management, order management, and business partners. Contextualized, industry-specific analytics help you gather real-time data and monitor metrics for improved communication with business partners wherever they are.

    Microsoft Dynamics AX is an enterprise resource planning (ERP) solution designed to support the business processes of organizations in a wide range of industries, including manufacturing, retail, and professional services. The solution offers a comprehensive set of tools and features to support financial management, supply chain management, human resources management, and project management, among others.

    With Dynamics AX, organizations can manage their financial operations, including general ledger, accounts payable, accounts receivable, and cash management. It also offers tools for managing the supply chain, including inventory management, purchase order management, and sales order management. Dynamics AX also supports human resources management, including employee self-service, benefits administration, and payroll. Overall, it is a flexible and scalable platform for organizations of all sizes.

    Microsoft Dynamics AX Features

    Microsoft Dynamics AX has many valuable key features. Some of the most useful ones include:

    • Financial management: Microsoft Dynamics AX offers tools for managing financial operations, including general ledger, accounts payable, accounts receivable, and cash management.
    • Supply chain management: It supports the management of supply chain operations, including inventory management, purchase order management, and sales order management.
    • Human resources management: The human resources management feature includes tools for managing human resources operations, including employee self-service, benefits administration, and payroll.
    • Project management: Microsoft Dynamics AX has tools for managing projects, including project tracking, project billing, and resource management.
    • Manufacturing: The solution supports the management of manufacturing operations, including product configuration, production planning, and quality management.
    • Retail: Microsoft Dynamics AX offers tools for managing retail operations, including point of sale (POS), merchandising, and customer management.
    • Professional services: The solution’s professional services include project management, time and expense tracking, and billing.
    • Reporting and analytics: With Microsoft Dynamics AX, business intelligence and reporting capabilities help organizations gain insight into their operations and make data-driven decisions.


    Microsoft Dynamics AX Benefits

    There are many benefits to implementing Microsoft Dynamics AX. Some of the biggest advantages the solution offers include:

    • Comprehensive: Microsoft Dynamics AX integrates with other Microsoft solutions, such as Office 365 and Power Platform, to provide a comprehensive and integrated solution for business management.
    • Streamlined operations: The solution helps organizations streamline and automate their financial, supply chain, and human resources operations, improving efficiency and reducing manual effort.
    • Customization: Microsoft Dynamics AX is a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.

    Reviews from Real Users

    Microsoft Dynamics AX is a solution that stands out when compared to many of its competitors. Some of its major advantages are its UI functionality, flexibility, and cost-effectiveness.

    "The most valuable feature I've found is the UI functionality,” says Navnath B., Head IT and CIO at Mutual Automotive Pvt Ltd.

    Another PeerSpot reviewer, Timpa A., IT Manager at an energy/utilities company says he like the solution because "It is flexible and cost-effective."

    Shahzad I., ERP Project Manager & Managing Consultant at Liwa Education, Iranfava, explains, “It's good for retail businesses. It expands a lot and constantly brings on new features. It's got a lot of competitive features.”

    Sample Customers
    LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
    ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Manufacturing Company22%
    Educational Organization11%
    University11%
    VISITORS READING REVIEWS
    Manufacturing Company16%
    Computer Software Company13%
    Retailer5%
    Educational Organization5%
    REVIEWERS
    Manufacturing Company34%
    Computer Software Company14%
    Retailer9%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company11%
    Retailer6%
    Educational Organization6%
    Company Size
    REVIEWERS
    Small Business74%
    Midsize Enterprise13%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise15%
    Large Enterprise55%
    REVIEWERS
    Small Business47%
    Midsize Enterprise24%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    Buyer's Guide
    Infor LN vs. Microsoft Dynamics AX
    March 2024
    Find out what your peers are saying about Infor LN vs. Microsoft Dynamics AX and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Infor LN is ranked 8th in ERP with 23 reviews while Microsoft Dynamics AX is ranked 7th in ERP with 51 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor LN is most compared with SAP ERP, Infor M3, Infor CloudSuite Industrial, Infor LX and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.

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    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.