We performed a comparison between BlackBerry Enterprise Mobility Suite and IBM MaaS360 based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"Autopilot is the most valuable feature."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"The main advantage is that Intune performs its intended functions effectively."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"We can access emails within the active sync."
"We are able to separate personal information and in the event of e breach, we are able to turn off access and/or delete this information."
"It has a good ease of use, and its intuitive."
"Having access to our internet was extremely beneficial. We don't have that functionality now that we have switched to Microsoft Intune. It was definitely better with Blackberry."
"The most important feature is Blackberry Work, for sure, because that is where you have email."
"The containerization of the BlackBerry Dynamics is the most important thing for us. It allows us to keep personal and corporate data separate on a personal device. It allows us to wipe the corporate data while leaving all the personal data in place."
"It keeps things secure, it can remotely wipe the container and it's fairly easy to use."
"The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us."
"It is a stable solution that functions twenty-four hours and seven days a week."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"It can change policies based on geolocation or schedules."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"Remote enablement feature and access to internal resources on the VPN."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"The add-ons must be integrated into the solution."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"Microsoft Intune fails a lot when it comes to device compliance."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"From the past to the present, before mobility location, we frequently required a restart."
"The initial installation could be simplified."
"It's too difficult to manage ourselves. We have to get a third-party in to do that. The fact that it breaks on some end-users' devices is also a concern and just the frequency and complexity of upgrades is not ideal."
"The interface could be improved."
"I would like more support for Google Chromebook operating system, so I could manage it."
"The pain points for us would be the activation."
"I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly."
"The newest features sometimes pop in very slowly."
"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"The user experience really isn't so good."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"The reporting and alerting could be improved."
"Can be added process of export/import environment configuration to simplify any migration processes."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while IBM MaaS360 is rated 7.8. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl and Ivanti Neurons for MDM, whereas IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM).
See our list of best Enterprise Mobility Management (EMM) vendors.
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