We performed a comparison between IBM MaaS360 and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's really easy to access."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"Stable product that's easy to set up compared to other MDM products."
"The most important thing for me is the autopilot feature."
"Stable solution at a good price."
"The main advantage is that Intune performs its intended functions effectively."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"We've found the scalability to be very good."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"Cloud-based VMware Workspace ONE is very good. It is easy to deploy and manage. Maintenance is also quite simple."
"The remote management and location capabilities are good."
"From a remote management perspective, I like the management and the inventory."
"The contained browser is a good feature."
"The solution can scale."
"The feature that we find most valuable is the corporate email pushing."
"Remote management is most valuable. It allows you to manage multiple types of devices. It is not just limited to laptops or desktops. You can also manage IoT devices. If a device is lost or stolen, you can easily take control of the device without letting any information get leaked."
"A very easy to use solution."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"There can be delays in the deployment of new policies."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"The product needs to upgrade itself when the server is overloaded."
"The solution could improve by having better integration with Apple."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"The product needs to improve tech support."
"The UI has room for improvement."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"The look needs to be updated and it could be simpler to use."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"They should allow for the building of custom reports with graphics."
"They do have a good integration, but there is a long way to go as far as integration is concerned. They need to integrate with the cloud solutions a little bit more. We are looking for Azure integration."
"The length of time it takes to deploy an application could improve."
"There should be better compatibility with Linux devices."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"They could provide DLP integration for applications and specific user account security."
"The solution's pre-stage enrollment could be improved."
"Integration with Microsoft needs improvement. There are some dependencies with Microsoft that aren't 100% yet, for example: compliance synchronization."
"The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 81 reviews. IBM MaaS360 is rated 7.8, while VMware Workspace ONE is rated 8.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". IBM MaaS360 is most compared with Jamf Pro, SOTI MobiControl, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and VMware Workstation. See our IBM MaaS360 vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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