Citrix Endpoint Management vs IBM MaaS360 comparison

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25,959 views|17,987 comparisons
91% willing to recommend
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1,682 views|1,158 comparisons
88% willing to recommend
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5,782 views|4,252 comparisons
84% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Citrix Endpoint Management and IBM MaaS360 based on real PeerSpot user reviews.

Find out in this report how the two UEM (Unified Endpoint Management) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Citrix Endpoint Management vs. IBM MaaS360 Report (Updated: November 2022).
768,246 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management.""The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data.""We have found the solution is capable of scaling.""The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package.""We have not experienced any bugs or glitches with this solution.""We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good.""It is user-friendly, and the performance is also good. It is a convenient product""I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."

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"The product is capable of acting in many different ways to help secure architecture.""One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies.""ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users.""The MAM applications of the product are great.""A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud.""We have seen improvements in compliance management on the devices."

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"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration.""The solution is easy to implement.""The most valuable features of IBM MaaS360 are encryption and mobile design.""Asset management is the most valuable feature and integral for device inventory.""The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA.""The solution is quite stable.""It helped us reduce the number of support incidents by limiting users' access to device configurations.""The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."

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Cons
"There are items that require improvements. One is the controls from iOS.""Intune doesn't provide much control over Windows servers. It's something we struggle with.""There is room for improvement in integration and security as well.""Microsoft Intune's support for Mac devices is lacking and could be improved.""The reporting needs to be a bit more interactive.""In future releases, I would like to see better integration with Apple products.""There needs to be more support for Mac operating systems.""Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."

More Microsoft Intune Cons →

"The tool’s battery usage was high.""Requires integrating with ABM before enabling some of the features.""Support for inventory management of Apple devices should be added.""Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges.""Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."

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"The user experience really isn't so good.""Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough.""The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products.""The price could be lower.""Configuring policies is difficult in IBM MaaS360. It also needs to improve usability.""Local technical support would be helpful.""The UI has room for improvement.""The reporting and alerting could be improved."

More IBM MaaS360 Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."
  • More Citrix Endpoint Management Pricing and Cost Advice →

  • "​It requires zero investment in infrastructure since it is 100% cloud.​"
  • "Fees are monthly and it's approximately $8 per user."
  • "Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
  • "I feel the pricing to be very high."
  • "MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
  • "The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
  • "There are other solutions cheaper than IBM MaaS360, such as Microsoft Intune."
  • "The solution is expensive."
  • More IBM MaaS360 Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to… more »
    Top Answer:The product has matured significantly over the last five to six years, presenting few drawbacks. However, Citrix often… more »
    Top Answer:Citrix Endpoint Management offers a unified endpoint management solution, allowing central management of a diverse range… more »
    Top Answer:Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool… more »
    Top Answer:We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the… more »
    Top Answer:IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier.
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    MobileManager, Zenprise, XenMobile
    Fiberlink MaaS360, MaaS360
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

    IBM MaaS360 is an EMM solution that allows you to configure devices for enterprise access and protect corporate data on smartphones and tablets – all from a single screen. As a robust integrated cloud platform, MaaS360 simplifies mobile device management (MDM) with visibility, rapid deployment, and control that spans across apps, mobile devices, and data. It also secures apps, laptops, smartphones, tablets, wearables, desktops, the Internet of Things (IoT) devices, and data so you can rapidly scale your remote workforce and bring your own device (BYOD) initiatives.

    IBM MaaS360 can help you build a zero-trust strategy with modern device management. Deployment is so fast that in just a few clicks, IT admins can start enrolling devices and quickly manage the entire mobile device lifecycle. They can do everything from enrollment to enterprise integration, support, configuration and management, monitoring and security, analytics, and reporting.

    IBM MaaS360 Features

    IBM MaaS360 has many valuable key features. Some of the most useful ones include:

    • Workforce management: Manage and secure any remote workforce in minutes with rapid deployment.
    • Information security: Support a safer way to access, create, sync, and edit all business documents on mobile devices.
    • Manage security risks: Provide users with seamless data access while remotely managing threats.
    • Secure access: Grant secure access to company resources from any mobile device, without a VPN.
    • Identity management and security: Integrate seamless identity and access management with United Endpoint Management.

    IBM MaaS360 Benefits

    There are many benefits to implementing IBM MaaS360. Some of the biggest advantages the solution offers include:

    • Provision, manage, and protect your devices from a single console.
    • Configure email, contacts, calendar, Wi-Fi, and VPN profiles over-the-air to quickly onboard users.
    • Experience launch day support for the latest mobile operating system releases for iOS, Android, and Windows.
    • Set and enforce security policies with automated compliance actions like requiring a device passcode and blocking a compromised device.
    • Use robust dashboards and reporting to manage both personal and corporate devices.
    • Increases security and compliance enforcement.
    • Easily integrates with your existing infrastructure.
    • Reduces cost of supporting mobile assets.
    • Enhances application and performance management.
    • Contains powerful management and security to address the entire mobility lifecycle.
    • Helps ensure better business continuity.
    • Increases productivity and employee satisfaction.
    • Simple and fast, with an exceptional customer experience.

    Reviews from Real Users

    MaaS360 stands out among its competitors for a number of reasons. Some of these include its mobile device and laptop management, robust security, and complete sync with Active Directory. PeerSpot users take note of the advantages of these features in their reviews:

    Claudia G., a Cybersecurity Consultant at Telefónica, mentions, “My customers value the ability to control all their devices from a central point in IBM MaaS360. I rate IBM MaaS360 a nine out of ten.”

    Okoro A.., a CEO at a ITANDT Solutions Limited notes, “The most valuable features are mobile device management and security (which allows you to quarantine infected devices).”

    Sample Customers
    Mitchells and Buzzers, Callaway
    Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company
    Bancroft, Garuda Indonesia
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Educational Organization52%
    Computer Software Company8%
    Government5%
    Financial Services Firm5%
    REVIEWERS
    Comms Service Provider33%
    Computer Software Company14%
    Healthcare Company10%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government12%
    Construction Company7%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise14%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business40%
    Midsize Enterprise20%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise58%
    Large Enterprise32%
    REVIEWERS
    Small Business49%
    Midsize Enterprise19%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise18%
    Large Enterprise51%
    Buyer's Guide
    Citrix Endpoint Management vs. IBM MaaS360
    November 2022
    Find out what your peers are saying about Citrix Endpoint Management vs. IBM MaaS360 and other solutions. Updated: November 2022.
    768,246 professionals have used our research since 2012.

    Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 10 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. Citrix Endpoint Management is rated 8.2, while IBM MaaS360 is rated 7.8. The top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM) and CyberArk Identity, whereas IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM). See our Citrix Endpoint Management vs. IBM MaaS360 report.

    We monitor all UEM (Unified Endpoint Management) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.