We performed a comparison between BMC TrueSight Operations Management and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The tool is flexible enough to be customized based on customer requirements."
"The most valuable features of the solution are alert management, alert generation, and event management."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The initial setup of BMC TrueSight Operations Management was easy."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"At a glance I can easily see what is going on with all of my VMware environments, including top consumers of resources."
"Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me."
"Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost."
"The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end."
"It provides a history of the activities on our SQL servers."
"Real time database monitoring and alerting are valuable."
"Capacity on database and file servers. I found the algorithms to forecast growth and concerns particularly intuitive."
"Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics"
"The pricing could be better."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"I think installation and setup needs little more improvement especially when you are installing with external database."
"We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort."
"SQL agents often failed but again this may have been addressed in future versions."
"Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful."
"They need to improve the stability of FxM and FxV."
"I want to see mobile access application in the next release."
"The version compatibility needs work."
"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."
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BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. BMC TrueSight Operations Management is rated 8.2, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.
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