Fortinet FortiGate and Netgate pfSense are firewall solutions. FortiGate is a commercial product with a focus on advanced security features and ease of use, making it ideal for businesses of all sizes. pfSense, on the other hand, is an open-source firewall known for its flexibility, customization, and cost-effectiveness, popular among tech-savvy users and small to medium businesses.
What are the valuable features of FortiGate and pfSense?
Pricing and ROI: Fortinet FortiGate has mixed reviews regarding pricing, setup cost, and licensing. FortiGate offers positive ROI with cost savings, reduced communication costs, and enhanced security. pfSense provides valuable ROI with flexibility, scalability, and improved network solutions. pfSense is open source. The pfSense Community Edition (CE) is a free. However, Netgate developed pfSense is a commercial version of pfSense called pfSense Plus. pfSense Plus includes additional features and support, but the core functionality is the same as the Community Edition. ROI comes from cost savings and granular control.
Room for Improvement: FortiGate users would appreciate better monitoring and advanced reporting. pfSense reviewers suggest improvements to the user interface for a more streamlined experience, also advanced reporting, better documentation, and troubleshooting tools.
Deployment and customer support: FortiGate users commented for a straightforward setup process with clear documentation and readily available support. pfSense installation is considered user-friendly, but advanced configurations can be challenging. The open-source community provides extensive documentation and online resources.
The summary above is based on 296 interviews we conducted recently with Fortinet FortiGate and pfSense users. To access the review's full transcripts, download our report.
"The most valuable features of Fortinet FortiGate are the ability to work in proxy mode, which other solutions, such as Palo Alto cannot. There are some features that are better that come at no extra license or subscriptions cost, such as basic SD-WAN. The DLT is useful, other solutions have the same feature too, such as Palo Alto."
"This solution has solid UTM features combined with a nice GUI."
"The payment function for applications is good."
"The simplicity of the product is great. It's very easy to use, which is a compliment we get all the time in terms of feedback."
"FortiGate firewalls are easy to manage through a user-friendly web interface. They also have advanced features like DDoS and DLP. However, I wouldn't recommend enabling all of these features on one device because it can cause performance issues."
"Fortinet FortiGate is easy to use. Anyone can easily maintain it."
"Fortinet FortiGate is stable. It's used across all the countries, this is the way most multinationals run their system."
"We are a visual effects company, and there have been a number of high profile security issues in our industry. This has brought us to a higher standard of security, which our clients are very keen on these days."
"My company mainly works in the health and educational domain, schools and universities. I prevent the improper use of content from schools and universities. I defend the medical records for the patients in our hospitals. That is the main use case for me for the firewall."
"Is good at blocking IP addresses."
"The solution has good customization abilities and plenty of features."
"The intrusion detection feature is the most valuable. It is an open-source firewall, so there is a lot of material on it. I also find the open VPN capability very nice. It is pretty customizable. The clustering and the high availability are the two biggest things to be able to get out of a firewall."
"A very stable product that lasts over time, easy to understand, and administer."
"Good basic firewall features."
"It is effective. We have not had any problems."
"The initial setup was simple and fast."
"They should offer special pricing to premium partners and customers."
"Difficult to add or define, and not that easy to configure and manage."
"Technical support could be better. You don't always get the level of help you need right away."
"With the addition of some features, it is possible that FortiGate can be used in all verticals."
"Improvement is needed in the Web Filter quotas to restrict users with allocated quotas."
"It needs to improve its ISP load balancing."
"Its reporting can be improved. Sometimes, I don't get proper reports."
"The solution's framework needs to be frequently updated in order to have a stable solution."
"One concern I have with Netgate pfSense is related to packet filtering. Specifically, issues can arise with certain functionalities like GP, and, at times, there may be bugs."
"The integration could be improved."
"The technical support needs to be improved."
"Also, the GUI is helpful, but it's not user-friendly. It's complicated. It should be more intuitive for the average user and have an excellent graphical view. Of course, the user will typically know about network administration, but it still should be easy to understand."
"I would like to see multiple DNS servers running on individual interfaces."
"There are several levels of firewall configuration such as beginner, advanced, and expert configurations. At each level, it becomes more complex and more tricky to set up the firewall. For example, if you want to install the firewall on your computer system, it would be a lot easier if it just tells you that this is the internet NIC and this is the Wi-Fi NIC."
"The hotspot and the portal feature in this solution are not stable for WiFi access. We use it at least once or twice every day and it crashes. Some modules can be better by improving detection and having new updates. Additionally, we have some issues with clustering and load balancing that could improve."
"It is not centrally managed, where you log into the website and can see all your services there. We would like to be able to see is all the configurations from a central interface on all our pfSenses."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Netgate pfSense is ranked 1st in Firewalls with 128 reviews. Fortinet FortiGate is rated 8.4, while Netgate pfSense is rated 8.6. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Meraki MX, Check Point NGFW and WatchGuard Firebox, whereas Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, KerioControl and Cisco Secure Firewall. See our Fortinet FortiGate vs. Netgate pfSense report.
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Both are very good products, but some features that Sophos mentioned as new, FortiGate has been handling. If you are going to grow with several appliances I recommend Sophos, since the administration can be done from the cloud. With Fortinet, you have to pay a licensing fee. In terms of costs and all the options, they are very similar. Another detail to review is the support, at the beginning with Fortigate, I had enough details, but it is really improving significantly with respect to Sophos.
My comment is based on experience and I do not lean toward any of the brands. To reiterate, they are good types of equipment.