Fortinet FortiGate and Netgate pfSense are firewall solutions. FortiGate is a commercial product with a focus on advanced security features and ease of use, making it ideal for businesses of all sizes. pfSense, on the other hand, is an open-source firewall known for its flexibility, customization, and cost-effectiveness, popular among tech-savvy users and small to medium businesses.
What are the valuable features of FortiGate and pfSense?
Pricing and ROI: Fortinet FortiGate has mixed reviews regarding pricing, setup cost, and licensing. FortiGate offers positive ROI with cost savings, reduced communication costs, and enhanced security. pfSense provides valuable ROI with flexibility, scalability, and improved network solutions. pfSense is open source. The pfSense Community Edition (CE) is a free. However, Netgate developed pfSense is a commercial version of pfSense called pfSense Plus. pfSense Plus includes additional features and support, but the core functionality is the same as the Community Edition. ROI comes from cost savings and granular control.
Room for Improvement: FortiGate users would appreciate better monitoring and advanced reporting. pfSense reviewers suggest improvements to the user interface for a more streamlined experience, also advanced reporting, better documentation, and troubleshooting tools.
Deployment and customer support: FortiGate users commented for a straightforward setup process with clear documentation and readily available support. pfSense installation is considered user-friendly, but advanced configurations can be challenging. The open-source community provides extensive documentation and online resources.
The summary above is based on 296 interviews we conducted recently with Fortinet FortiGate and pfSense users. To access the review's full transcripts, download our report.
"Fortinet FortiGate protects against internet-based threats, both internal and external. It is scalable, stable, easy to use, and easy to install."
"The most valuable feature is the VDOM, which allows the customer to have multiple firewalls in a single campus."
"I like how we can achieve total integration."
"The most valuable features of the solution are SD-WAN, filtering testing applications, web filtering, and the new VPN."
"Security management tool that's easy to integrate and easy to work with. No issues found with its stability and scalability."
"It's very easy to set up, it's very easy to make policies and, for an organization, that means you don't need IT expert in firewalls. You just need to have somebody who knows a little bit of IT, and that's it. With other products, you need someone with a "Masters" degree in firewalls."
"The SD-WAN is the most valuable feature."
"I only deal with it from a security analyst's point of view. I don't really get into the features of the actual FortiGate. From the security point of view, it works, and it does its job."
"I am happy with the EPLS, the radius, and I am happy with the captive portal."
"I had some outages in the network and we provide services for our company. We sell mobile credits. The terminal gets access to our own server inside the network and if one internet fails, then the other one is still up and we have a back-up link on the devices."
"Great extensibility of the platform."
"The solution is very robust."
"My company mainly works in the health and educational domain, schools and universities. I prevent the improper use of content from schools and universities. I defend the medical records for the patients in our hospitals. That is the main use case for me for the firewall."
"The initial setup was straightforward, therefore I wanted to continue using the product."
"Content protection, content inspection, and the application level firewall."
"Open source and support are valuable. I have community support."
"I would suggest that Fortinet add sandboxing to their solution."
"It is quite new for us, and we need to go more in-depth into the monitoring tools. It provides different features that we need to do what we want. So far, it is okay for us. In terms of improvement, in the future, they can provide a faster implementation of features. Some of the features are first available in other solutions. Fortinet sometimes takes a little bit longer than other solutions, such as Check Point, to implement new features."
"I need user-behavior analytics, to find threat scenarios from inside the organization, insider attacks. That would be very helpful for us. In addition, I would like next-generation features for small and medium businesses. These businesses require UTM, all in one product. Fortinet must include it."
"NGN, reporting and controls."
"Some of the software stability could improve."
"I think there could be more QoS features"
"I feel that the reporting needs to be improved."
"The user interface could be improved."
"It would be great to add more to security."
"As an open-source solution, there are so many loopholes happening within the product. By design, no one is taking ownership of it, and that is worrisome to me."
"Web interface could be enhanced and more user friendly."
"User interface is a little clumsy."
"The technical support needs to be improved."
"Their support could be better in terms of the response time."
"I expect a better interface with more log analysis because I create my own interface."
"Perhaps the documentation is not clear and because it is supported in the community there is no basic documentation."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Netgate pfSense is ranked 1st in Firewalls with 128 reviews. Fortinet FortiGate is rated 8.4, while Netgate pfSense is rated 8.6. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Meraki MX, Check Point NGFW and WatchGuard Firebox, whereas Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, KerioControl and Cisco Secure Firewall. See our Fortinet FortiGate vs. Netgate pfSense report.
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Both are very good products, but some features that Sophos mentioned as new, FortiGate has been handling. If you are going to grow with several appliances I recommend Sophos, since the administration can be done from the cloud. With Fortinet, you have to pay a licensing fee. In terms of costs and all the options, they are very similar. Another detail to review is the support, at the beginning with Fortigate, I had enough details, but it is really improving significantly with respect to Sophos.
My comment is based on experience and I do not lean toward any of the brands. To reiterate, they are good types of equipment.