Fortinet FortiGate and Netgate pfSense are firewall solutions. FortiGate is a commercial product with a focus on advanced security features and ease of use, making it ideal for businesses of all sizes. pfSense, on the other hand, is an open-source firewall known for its flexibility, customization, and cost-effectiveness, popular among tech-savvy users and small to medium businesses.
What are the valuable features of FortiGate and pfSense?
Pricing and ROI: Fortinet FortiGate has mixed reviews regarding pricing, setup cost, and licensing. FortiGate offers positive ROI with cost savings, reduced communication costs, and enhanced security. pfSense provides valuable ROI with flexibility, scalability, and improved network solutions. pfSense is open source. The pfSense Community Edition (CE) is a free. However, Netgate developed pfSense is a commercial version of pfSense called pfSense Plus. pfSense Plus includes additional features and support, but the core functionality is the same as the Community Edition. ROI comes from cost savings and granular control.
Room for Improvement: FortiGate users would appreciate better monitoring and advanced reporting. pfSense reviewers suggest improvements to the user interface for a more streamlined experience, also advanced reporting, better documentation, and troubleshooting tools.
Deployment and customer support: FortiGate users commented for a straightforward setup process with clear documentation and readily available support. pfSense installation is considered user-friendly, but advanced configurations can be challenging. The open-source community provides extensive documentation and online resources.
The summary above is based on 296 interviews we conducted recently with Fortinet FortiGate and pfSense users. To access the review's full transcripts, download our report.
"In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable."
"The pipe filter application is an outstanding feature."
"The most valuable feature is the web filter."
"The features that I have found most valuable are that it is good to use, and most importantly, the pricing. The customer especially likes the discount when they trade up or something like that."
"The most useful functionality of Fortinet FortiGate is the user interface, multiple engines, and their cloud with the latest integrations. Additionally, the Security Fabric tool is very good."
"The web filtering facility and application control are the most valuable features from the point of view of our clients. The VPN feature is also quite popular amongst our clients. Two-factor authentication is one of the good features in Fortinet. These features are important for the current scenario of security. Security has become a necessity nowadays. With cyber-attacks becoming more common, protecting an organization's data is one of the major tasks. It is also very stable and scalable, and it is very straightforward to configure. Their technical support is also good."
"The user interface is relatively easy. The devices are easy to deploy and figure out when you have experience with other security appliances."
"Centralized monitoring, policy management, and virtualized appliances allow us to take control over our public and private infrastructure."
"The tools' most valuable feature is load balancing."
"My company mainly works in the health and educational domain, schools and universities. I prevent the improper use of content from schools and universities. I defend the medical records for the patients in our hospitals. That is the main use case for me for the firewall."
"The initial setup was straightforward, therefore I wanted to continue using the product."
"A very stable product that lasts over time, easy to understand, and administer."
"At our peak time, we have reached more than 5,000 concurrent connections."
"The solution is fairly scalable when it comes to integrating with other applications and data sets."
"The most valuable features are the VPN and the capture photo."
"The solution has good customization abilities and plenty of features."
"There are some license issues. Not every feature must have a separate license. There must be some of kind synergy between the license so we don't have to pay for every individual license that we would like to have."
"I don't really have anything negative to say as far as Fortinet firewalls are concerned. If anything, they can support a user a little bit better. They can stop being so time-sensitive about how much time the support call has taken, and they can help you do it yourself."
"A couple of things I've seen that need improvement, especially in terms of a hard coding. The driver-level active moment really is out-of-the-box and we have to have contact the customer support and sometimes it is difficult to resolve."
"The support from Fortinet FortiGate could improve. They are not easily accessible when we need them. They could improve their response time."
"The graphical user interface of Fortinet's FortiGate product does not function well with text-based interfaces."
"I would like to see improvements in the product's application rules."
"Lacks training for new features."
"The platform's interface could improve."
"This solution is good for small businesses but it is not as stable as other competitors such as Fortinet."
"The solution requires a lot of administration."
"I would like to see pfSense integrate WireGuard. Currently, pfSense uses OpenVPN, and there's nothing wrong with it, but WireGuard is a lot leaner and meaner."
"Other solutions provide more scope for growth. For instance, we can have only 10 to 20 employees on VPN, but other solutions can support more users. We also have more capabilities to increase the performance of the solution."
"It should integrate with LDAP, Active Directory, etc, to improve the way in which the traces and connections of each IP, or user connected through the firewall, are shown."
"They could improve their commercial stance and be more agile when it comes to the commercial pricing of enterprise deals."
"Lacks instructional videos."
"If a user doesn't have a large amount of experience in Linux systems, they will have problems using this solution. Users need to be highly skilled in troubleshooting competency. Users who do not have such skills will find the product difficult to use."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Netgate pfSense is ranked 1st in Firewalls with 128 reviews. Fortinet FortiGate is rated 8.4, while Netgate pfSense is rated 8.6. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Meraki MX, Check Point NGFW and WatchGuard Firebox, whereas Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, KerioControl and Cisco Secure Firewall. See our Fortinet FortiGate vs. Netgate pfSense report.
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Both are very good products, but some features that Sophos mentioned as new, FortiGate has been handling. If you are going to grow with several appliances I recommend Sophos, since the administration can be done from the cloud. With Fortinet, you have to pay a licensing fee. In terms of costs and all the options, they are very similar. Another detail to review is the support, at the beginning with Fortigate, I had enough details, but it is really improving significantly with respect to Sophos.
My comment is based on experience and I do not lean toward any of the brands. To reiterate, they are good types of equipment.