We performed a comparison between pfSense and Fortinet Fortigate based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, it seems that pfSense is the more favorable solution because it is open source and also offers great features.
"The solution is very user-friendly."
"Their reliability and their policy of pre-shipping replacements when a unit has failed."
"With FortiClient, you can easily connect when you are home, check out what you want to do, and connect to your network when you are not at work. You can switch on servers and you can check what is wrong."
"FortiGate firewalls are user-friendly, and I like the security profiling features."
"The signature database and zero-day detection are Fortinet FortiGate's most valuable features."
"Centralized monitoring, policy management, and virtualized appliances allow us to take control over our public and private infrastructure."
"The most valuable feature of Fortinet FortiGate is load balancing. It can provide central management and VPNA. Additionally, it has enhanced our security environment."
"Fortinet FortiGate protects against internet-based threats, both internal and external. It is scalable, stable, easy to use, and easy to install."
"There is good documentation with a fantastic community and enterprise support."
"My technicians find the pfSense's web interface very useful. It is very easy to use. pfSense is very reliable and stable. We like the OpenVPN clients that can be deployed using pfSense very much."
"My company mainly works in the health and educational domain, schools and universities. I prevent the improper use of content from schools and universities. I defend the medical records for the patients in our hospitals. That is the main use case for me for the firewall."
"It is a good firewall with good performance."
"The features I have found best are ease of use, GUI, and performance."
"What I like about pfSense is that it works well and runs on an inexpensive appliance."
"Some of the terminologies were more familiar to me than it was when I first encountered Cisco."
"The solution is very easy to use and has a very nice GUI."
"There are some problems that support cannot give you a logical reason as to why it happened. For example, I had a case where I was dealing with a WhatsApp application that was giving issues. Technical support gave more than one reason it could be giving issues, but none of them solved the problem. Eventually I solved the problem, but it was far from the solutions that support had given."
"Fortinet FortiGate should improve the VPN tokens."
"I need user-behavior analytics, to find threat scenarios from inside the organization, insider attacks. That would be very helpful for us. In addition, I would like next-generation features for small and medium businesses. These businesses require UTM, all in one product. Fortinet must include it."
"I would suggest that Fortinet add sandboxing to their solution."
"The biggest "gotcha" is that if the client purchases what they call the UTM shared bundle, which has unified threat management on both, it's not as easy to manage if you have more than one firewall."
"Stability and technical support are the two major issues I have found with Fortinet."
"I feel that the reporting needs to be improved."
"It is quite new for us, and we need to go more in-depth into the monitoring tools. It provides different features that we need to do what we want. So far, it is okay for us. In terms of improvement, in the future, they can provide a faster implementation of features. Some of the features are first available in other solutions. Fortinet sometimes takes a little bit longer than other solutions, such as Check Point, to implement new features."
"The integration of pfSense with EPS and EDS could be better. Also, it should be easier to get reports on how many users are connecting simultaneously and how sections connect in real-time."
"Ultimately, we'd like something stronger, and something that can handle threats better in real-time."
"More documentation would be great, especially on new features because sometimes, when new features come out, you don't get to understand them right off the bat. You have to really spend a lot of time understanding them. So, more documentation would be awesome."
"pfSense is not user-friendly. I hope to have something to make the interfaces more user-friendly."
"My only observation is about the quality of the IPSec logs, which are difficult to interpret and are poor in filters."
"Layer 7 advanced firewall features are not included in the solution."
"When I checked other packages, it seems they use different tools that are installed on the PSS for functionality. They rely on third-party tools, unlike Fortinet, for example, which has its own tools. In comparison, we also use third-party tools on pfSense. For example, we had a situation where we needed a tool to identify authorized users, and when I searched for a solution, I found a third-party tool. However, using such tools may come with additional costs."
"The stability could be improved."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Netgate pfSense is ranked 1st in Firewalls with 128 reviews. Fortinet FortiGate is rated 8.4, while Netgate pfSense is rated 8.6. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Meraki MX, Check Point NGFW and WatchGuard Firebox, whereas Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, Cisco Secure Firewall and KerioControl. See our Fortinet FortiGate vs. Netgate pfSense report.
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Both are very good products, but some features that Sophos mentioned as new, FortiGate has been handling. If you are going to grow with several appliances I recommend Sophos, since the administration can be done from the cloud. With Fortinet, you have to pay a licensing fee. In terms of costs and all the options, they are very similar. Another detail to review is the support, at the beginning with Fortigate, I had enough details, but it is really improving significantly with respect to Sophos.
My comment is based on experience and I do not lean toward any of the brands. To reiterate, they are good types of equipment.