Fortinet FortiGate and Netgate pfSense are firewall solutions. FortiGate is a commercial product with a focus on advanced security features and ease of use, making it ideal for businesses of all sizes. pfSense, on the other hand, is an open-source firewall known for its flexibility, customization, and cost-effectiveness, popular among tech-savvy users and small to medium businesses.
What are the valuable features of FortiGate and pfSense?
Pricing and ROI: Fortinet FortiGate has mixed reviews regarding pricing, setup cost, and licensing. FortiGate offers positive ROI with cost savings, reduced communication costs, and enhanced security. pfSense provides valuable ROI with flexibility, scalability, and improved network solutions. pfSense is open source. The pfSense Community Edition (CE) is a free. However, Netgate developed pfSense is a commercial version of pfSense called pfSense Plus. pfSense Plus includes additional features and support, but the core functionality is the same as the Community Edition. ROI comes from cost savings and granular control.
Room for Improvement: FortiGate users would appreciate better monitoring and advanced reporting. pfSense reviewers suggest improvements to the user interface for a more streamlined experience, also advanced reporting, better documentation, and troubleshooting tools.
Deployment and customer support: FortiGate users commented for a straightforward setup process with clear documentation and readily available support. pfSense installation is considered user-friendly, but advanced configurations can be challenging. The open-source community provides extensive documentation and online resources.
The summary above is based on 296 interviews we conducted recently with Fortinet FortiGate and pfSense users. To access the review's full transcripts, download our report.
"The most valuable feature is the VDOM, which allows the customer to have multiple firewalls in a single campus."
"The feature I like most is the SD-WAN. It allows you to manage more than one ISP at the same time. And there is a high-availability mode, so if one of your ISPs is down, you still have a backup."
"The reporting and monitoring are very good."
"In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable."
"Good anti-malware and web filtering features."
"The most valuable features of Fortinet FortiGate are the ease of use and there are several operating systems that can include the hardware capacities. In the newer releases, the resources were more useful because they were included in the operating system."
"The most valuable feature is the interface, which is very user friendly. We are utilizing most of the features, like content filtering. The firewall is powerful."
"FortiGate firewalls are user-friendly, and I like the security profiling features."
"We generally use it because it's cheap. When we need something more robust we use Barracuda and Sony Wireless Routers. For certain clients, we use pfSense because it's compatible with the VoIP platform."
"Open source and support are valuable. I have community support."
"A free firewall that is a good network security appliance."
"The classic features such as content inspection, content protection, and the application-level firewall, are the most important."
"One of the advantages of pfSense is that it is very easy to work with. It is a very good open-source solution, and it works really well. pfSense provides a complete package. For some features, it could be the first solution in the world. It is a very good alternative in the market for a firewall solution. You don't need to go to Cisco or other brands with expensive firewalls. pfSense also allows us to offer some support services."
"I have found the firewall portion for the blocking most valuable."
"Its scalability is a strong point."
"It is very easy to use. The interface is quite understandable. There is a good community, and I can take over at any time I want. If there is anything wrong with it, I could just reinstall the whole thing and start all over again, and I'll be up again in less than a few minutes"
"They need faster serviceability and more security features."
"We were not able to build a full-mesh VPN; however, I am not sure if this was the fault of Fortinet FortiGate."
"I don't like that anything more than very basic reporting is not included."
"Some configuration elements cannot be easily altered once created."
"Technical support needs to be improved."
"Fortinet FortiGate should improve the VPN tokens."
"Scalability is one of the disadvantages. When it comes to scalability, you have to actually change the box. If you want to upgrade it, you need to actually change the existing box and probably you take the system off to other sites."
"We sometimes have issues with FortiGate's routing table in the latest firmware update. We had to downgrade the device because our customers complained about bugs."
"It would be great to add more to security."
"The access control aspect of the product could be improved."
"It should integrate with LDAP, Active Directory, etc, to improve the way in which the traces and connections of each IP, or user connected through the firewall, are shown."
"I have been using WireGuard VPN because it is a lot faster and more secure than an open VPN. However, in the latest version of pfSense, they have removed this feature, which is one of the main features that I need. They should include this feature."
"It was difficult to configure our web printer through the solution. This process could be easier. Additionally, integration with SD-WAN solution."
"Many people have problems setting up the web cache for the web system."
"It could use a little bit of improvement in the reporting."
"The stability could be improved."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Netgate pfSense is ranked 1st in Firewalls with 128 reviews. Fortinet FortiGate is rated 8.4, while Netgate pfSense is rated 8.6. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Meraki MX, Check Point NGFW and WatchGuard Firebox, whereas Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, KerioControl and Cisco Secure Firewall. See our Fortinet FortiGate vs. Netgate pfSense report.
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Both are very good products, but some features that Sophos mentioned as new, FortiGate has been handling. If you are going to grow with several appliances I recommend Sophos, since the administration can be done from the cloud. With Fortinet, you have to pay a licensing fee. In terms of costs and all the options, they are very similar. Another detail to review is the support, at the beginning with Fortigate, I had enough details, but it is really improving significantly with respect to Sophos.
My comment is based on experience and I do not lean toward any of the brands. To reiterate, they are good types of equipment.