Fortinet FortiGate and Netgate pfSense are firewall solutions. FortiGate is a commercial product with a focus on advanced security features and ease of use, making it ideal for businesses of all sizes. pfSense, on the other hand, is an open-source firewall known for its flexibility, customization, and cost-effectiveness, popular among tech-savvy users and small to medium businesses.
What are the valuable features of FortiGate and pfSense?
Pricing and ROI: Fortinet FortiGate has mixed reviews regarding pricing, setup cost, and licensing. FortiGate offers positive ROI with cost savings, reduced communication costs, and enhanced security. pfSense provides valuable ROI with flexibility, scalability, and improved network solutions. pfSense is open source. The pfSense Community Edition (CE) is a free. However, Netgate developed pfSense is a commercial version of pfSense called pfSense Plus. pfSense Plus includes additional features and support, but the core functionality is the same as the Community Edition. ROI comes from cost savings and granular control.
Room for Improvement: FortiGate users would appreciate better monitoring and advanced reporting. pfSense reviewers suggest improvements to the user interface for a more streamlined experience, also advanced reporting, better documentation, and troubleshooting tools.
Deployment and customer support: FortiGate users commented for a straightforward setup process with clear documentation and readily available support. pfSense installation is considered user-friendly, but advanced configurations can be challenging. The open-source community provides extensive documentation and online resources.
The summary above is based on 296 interviews we conducted recently with Fortinet FortiGate and pfSense users. To access the review's full transcripts, download our report.
"Their proxy-based inspection is responsive and secure."
"Security solution with a straightforward and quick setup. It's a stable and scalable product."
"FortiGate is on the cheaper end, and it offers good value."
"The web filtering feature and the intrusion protection system are the most valuable. It is a resilient appliance. I never had an issue with it in terms of any security breaches."
"The VPN is the most valuable feature."
"The GUI is good."
"Good anti-malware and web filtering features."
"The wireless control is helpful."
"Super easy to manage. Anyone who has been working with firewalls can handle it."
"Technical support is perfect, excellent."
"I mostly like all of it. Whatever we use is valuable."
"Sophos Intercept X is scalable. Currently, we have almost 30 people using it in our company."
"The built-in open VPN and the VPN Client Export are the solution's most valuable aspects."
"The flexibility of adding new kinds of services without spending any money can't be beaten."
"I'm the expert when it comes to Linux systems, however, with the pfSense, due to the web interface, the rest of the staff can actually make changes to it as required without me worrying about whether they've opened up ports incorrectly or not. The ease of use for non-expert staff is very good."
"Firewall system for small, medium, and large data networks. It allows you to provide security to your environment: DMZ networks, LAN, WAN, etc."
"Fortinet FortiGate can improve by integrating the web application firewall and the DDoS protection part of the solution. Having a WAF feature, web application firewall, and proxy together would be a good benefit."
"They need faster serviceability and more security features."
"Tunnel flapping was one of the major things I had seen wherein your internet link remains but your VPN tunnel is down. However, since I got a fix from the TAC team, I have not noticed it, but the customer complained a few times that they couldn't access the internet because of this problem."
"Currently, without the additional reporting module, we only have access to basic reporting."
"Monitoring and reporting could be better."
"One area for improvement is the performance on the bandwidth demands for smaller devices, as well as better web filtering."
"The pricing could always be better."
"They can do more tests before they release new versions because I would like to be more assured. We had some experiences where they release something new and great, but some of the old features are disabled or they don't work well, which impacts the product satisfaction. The manufacturer should be able to prove that everything works or not only that it might work. This is applicable to most of the other services, software, and hardware companies. They all should work on this. We cannot trust every new release, such as a beta release, on the first day. We wait for some comments on the forums and from other companies that we know. We always wait a few weeks before we use the updated version. They should also extend the VPN client application, especially for Linux versions. Currently, it has an application for Linux devices, but it doesn't work the way we want to connect to the VPN. They use only the old connection, not the new one. They have VPN client applications for Windows and Mac, but they can add more useful features to better manage the devices and monitor the current health of each device. Such features would be helpful for our company."
"We have not had any problems with it, and we also do not have a need for any new features. If anything, its reporting can be better. Sophos has better reporting than pfSense. Sophos has more detailed information. pfSense is not as detailed. It is summarized."
"Could be simplified for new users."
"A malware blocker should be included. I do not know if it is included yet. However, until now, we have not experienced a large malware invasion."
"The usage reports can be better."
"pfSense could improve by having a sandboxing feature that I have seen in SonicWall. However, maybe it is available I am not aware of it."
"Also, simplifying the rules for the GeoIP. Making it simpler to understand would be an improvement."
"Improve analysis of logs and dashboards (control panel) with improved alert functionality."
"The main problem with pfSense is that we have to use proxy solutions."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Netgate pfSense is ranked 1st in Firewalls with 128 reviews. Fortinet FortiGate is rated 8.4, while Netgate pfSense is rated 8.6. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Meraki MX, Check Point NGFW and WatchGuard Firebox, whereas Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, KerioControl and Cisco Secure Firewall. See our Fortinet FortiGate vs. Netgate pfSense report.
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Both are very good products, but some features that Sophos mentioned as new, FortiGate has been handling. If you are going to grow with several appliances I recommend Sophos, since the administration can be done from the cloud. With Fortinet, you have to pay a licensing fee. In terms of costs and all the options, they are very similar. Another detail to review is the support, at the beginning with Fortigate, I had enough details, but it is really improving significantly with respect to Sophos.
My comment is based on experience and I do not lean toward any of the brands. To reiterate, they are good types of equipment.