Fortinet FortiGate vs Zscaler Internet Access comparison

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123,063 views|89,961 comparisons
90% willing to recommend
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15,932 views|10,470 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Fortinet FortiGate and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Fortinet FortiGate vs. Zscaler Internet Access Report (Updated: January 2023).
768,857 professionals have used our research since 2012.
Q&A Highlights
Question: Looking Into Implementing a Web Security Solution.
Answer: IT really depends on the type of business you had currently. These days almost all security vendors are offering Virtual Appliances so it's a preference based decision. Almost all vendors are offering basic features with some add-ons / additional features with differences among others competitors. Look at 1. FortiGate, 2. Cisco Meraki, 3. SOPHOS Products they all provide you flexibility to have physical and virtual appliances and are the best vendors in market.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Layer-3 firewall and routing are the most valuable features.""The web filtering facility and application control are the most valuable features from the point of view of our clients. The VPN feature is also quite popular amongst our clients. Two-factor authentication is one of the good features in Fortinet. These features are important for the current scenario of security. Security has become a necessity nowadays. With cyber-attacks becoming more common, protecting an organization's data is one of the major tasks. It is also very stable and scalable, and it is very straightforward to configure. Their technical support is also good.""Our project needs to link two sides through the internet. One of these was in Cairo and the other in another city. We used FortiGate as the integrating solution between the two locations, i.e. the Fortinet 30E & 100E.""The security features are about the best that I've seen anywhere.""Customers want to load balance more than eight lines or six internet lines. FortiGate is the only solution that can accomplish this.""The most valuable feature is the interface, which is very user friendly. We are utilizing most of the features, like content filtering. The firewall is powerful.""The most valuable feature of Fortinet FortiGate is security. They are known for efficiency and are on the top of Gartner Quadrant reviews. Fortinet FortiGate has an easy-to-use platform with a good graphical interface. The configuration is simple and the solution provides an overall good layer of security.""The solution is stable."

More Fortinet FortiGate Pros →

"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in.""It is easy to set up the solution.""I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies.""For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway.""The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go.""All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none.""The most valuable feature is bandwidth control.""We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."

More Zscaler Internet Access Pros →

Cons
"The reporting in Fortinet FortiGate could improve. Customers are having to purchase additional reporting components. When I have used the Sophos solution it is a complete solution, in Fortinet FortiGate you have to use additional tools to have the features needed.""Cisco Meraki products are rising very quickly in the cloud and the connected era. Meraki products offer much better ROI, upgradability, and manageability.""It should have a better pricing plan. It is too expensive. It should also have a more granular view of the attack. I don't have FortiAnalyzer, and it is difficult for me to have a complete view when there is an attack on my server.""I would prefer to have more detailed logs within the FortiGate products themselves rather than relying on a separate tool.""My only complaint about FortiGate is a lack of QinQ VLAN tunneling. I haven't found this feature in any Fortinet product. You can do this on all Cisco routers, including the smaller models. However, QinQ isn't available on the biggest, most expensive Fortinet units. They still don't have that. I think now we're on software version 6.0, and they still haven't found a solution for QinQ. It isn't a dealbreaker, but that's my main complaint.""Fortinet FortiGate could improve by having better visibility. Palo Alto has better visibility.""I would like to see improvements in the product's application rules.""There could be more integration between the logging and analytical platforms to make it more seamless and integrated."

More Fortinet FortiGate Cons →

"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible.""The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again.""Currently, the solution's interface is not that user-friendly.""In terms of user experience, it could be better.""The interface for administration could be better. They should upgrade the management portal.""We'd like to have more plugins and integration.""Zscaler Internet Access can improve by adding traffic filtering based on the DNS.""An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main hang-ups will be with the VIP/load balancing and SSL. For some reason that completely escapes me, both of these vendors make getting valid certificates onto their boxes unnecessarily difficult -- the Fortinet appliances more so than the Sophos UTM appliances. At one point a Fortinet engineer had to write an entire manual on how to get an SSL certificate uploaded successfully on the 4.x firmware Sophos: The one feature that is missing (and this makes some amount of sense) from the Sophos appliance is BITS caching for updates. Other than that, Sophos offers a full replacement for TMG on UTM9. The XG platform also offers a replacement for the TMG; however, some of the rumblings about upcoming releases suggests that Sophos is going to give XG the Apple iOS treatment and "streamline" the interface...potentially cutting out/hiding some functionality. On the effectiveness of the NGFW, Sophos is mostly good but has a few issues blocking all pieces of an application. For instance, we had to build custom blocking rules for OpenVPN (the vpn was being used to bypass the content filter) because the default Application Control wasn't effectively blocking the application. Fortinet: If it… Read more →
    Answers from the Community
    Anonymous User
    it_user563148 - PeerSpot reviewerit_user563148 (Head of IT Security at a retailer with 10,001+ employees)
    Real User

    Bluecoat and Forcepoint offer credible solutions. Think through where your users are and what they connect to. A mobile workforce may need an agent and a cloud gateway (unless you force them back to base over VPN) but may give problems if connecting to sites that whitelist you by IP. And not all providers have good global breakout points. Be particularly careful if you work in China.

    Alex D - PeerSpot reviewerAlex D
    Real User

    My recommendation is Cisco Meraki MX84 with advanced security license (its have two kind of license Advanced security and Enterprise licenses).

    it_user472803 - PeerSpot reviewerit_user472803 (Works at a tech services company with 10,001+ employees)
    Real User

    I recommend Fortigate

    All FortiGate appliances are powered by the FortiOS™ operating system with the following features and benefits:

    Features. Firewall, Virtual Private Networking (VPN), AntiVirus, Intrusion Prevention, Web Filtering, DLP, and anti-spam; AntiVirus /Antispyware

    Rick Maxson - PeerSpot reviewerRick Maxson (ATOS)
    Consultant

    Answer is , it depends... If you do any web based business with Banks or Governments then get a hardware solution like Bluecoat or Fortinet because web based providers can not provide you with a static source IP and you will fail security checks. I've been involved in corporate moves to the "cloud" using Zscaler and both went very wrong, very fast, a year later and they still have monthly outages because of the "cloud" providing random source IP's. If this is for a public internet access outside of your corporate network then you should be fine otherwise I suggest hardware you control.

    it_user218775 - PeerSpot reviewerit_user218775 (Manager, NetScaler Sales Development, EMEA at a tech vendor with 1,001-5,000 employees)
    Vendor

    This is a "how long is a piece of string?" type question. As the other vendors have said it is hard to recommend something fully without knowing all the background. Your background did stipulate that you had multiple sites and you were growing. Having a traditional deployment scenario will mean that you need to have a "box" at each site and add more boxes as you add more sites. Going with a more modern solution like Zscaler will allow more rapid growth opportunities - just add users, no matter where they are - also this allows you to restrict with a single policy in the cloud rather than on each device.

    AS others have said, be mindful of the proximity of the Zscaler because of latency, but they do have >100 POPS which you will probably find pretty local.

    Overall, there is a lot more research you can do, but I'm leaning towards a cloud offering from the branches. You might consider an SD-WAN device at each branch that also has FW built in. This would give you connectivity resilience at a much lower price, but perhaps this is a debate for another day :-)

    Wilson Cardenas - PeerSpot reviewerWilson Cardenas
    Real User

    Cisco Meraki is an excellent solution in the cloud, has AMP included and can be integrated with Umbrella and Thread Grid.

    Stuart Berman - PeerSpot reviewerStuart Berman
    Real User

    We use Fortigates for web filtering and security. We are a global company with > 10,000 users.
    This protects all users on our internal network. Remote users can use the Fortinet FortiClient for remote AV and web filtering protection.

    We used Zscaler several years ago but we were unhappy with latency for complex websites and managing PAC files was difficult.

    Chukwunenye Ekwe Jnr. - PeerSpot reviewerChukwunenye Ekwe Jnr.
    Real User

    Since you are going for a web security. Zscalar web security solution will be my recommendation considering its robust features and vast threat intelligence base. It is best you go for the cloud solution since you are working across sites.

    Questions from the Community
    Top Answer: When you compare these firewalls you can identify them with different features, advantages, practices and usage at large. In my opinion, Fortinet would be the best option and l use Fortinet too.… more »
    Top Answer:From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know the firewalls change every 5 to 7 years as stated but you really do need to… more »
    Top Answer:As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I would… more »
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration.… more »
    Ranking
    2nd
    out of 59 in Firewalls
    Views
    123,063
    Comparisons
    89,961
    Reviews
    48
    Average Words per Review
    661
    Rating
    8.4
    Views
    15,932
    Comparisons
    10,470
    Reviews
    25
    Average Words per Review
    450
    Rating
    8.1
    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    ZIA
    Learn More
    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Sample Customers
    1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company15%
    Comms Service Provider8%
    Manufacturing Company6%
    REVIEWERS
    Comms Service Provider30%
    Computer Software Company15%
    Pharma/Biotech Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Educational Organization19%
    Computer Software Company14%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise32%
    Large Enterprise41%
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise28%
    Large Enterprise54%
    Buyer's Guide
    Fortinet FortiGate vs. Zscaler Internet Access
    January 2023
    Find out what your peers are saying about Fortinet FortiGate vs. Zscaler Internet Access and other solutions. Updated: January 2023.
    768,857 professionals have used our research since 2012.

    Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Fortinet FortiGate is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and Check Point NGFW, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Fortinet FortiGate vs. Zscaler Internet Access report.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.