We performed a comparison between ITRS Geneos and OptiView XG [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"The clean and colorful UI and easy to use options like snooze and active times."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"Tons of default modules which are available out of the box"
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"Gives us the ability to see our network."
"It is a very valuable tool. It goes out and does a discovery, which is a great process of it. You could have something like a rogue DHCP server, and it will identify it, and then you can see to which switch port it is connected. It is quite an impressive tool. I really liked it because you didn't have to install an agent on anything. It would just go out and do its discovery. For me, that's great."
"The Wi-Fi side needs improvement."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"Mobile phone integration is probably not as rich as it could be."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"Its price can be improved. Their support can also be improved a little bit. In terms of features, it did everything I wanted it to do. With more features, I would have to start installing network agents or something else, and I don't want to have to install anything. This was the value for me about this device."
"I would like a built-in tap feature which doesn't interfere with the network, and it allows you to see what is happening there."
Earn 20 points
ITRS Geneos is ranked 16th in Network Monitoring Software with 57 reviews while OptiView XG [EOL] doesn't meet the minimum requirements to be ranked in Network Monitoring Software. ITRS Geneos is rated 8.2, while OptiView XG [EOL] is rated 8.6. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of OptiView XG [EOL] writes "A valuable, impressive, and portable product that saves time and has great scalability and stability". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog, whereas OptiView XG [EOL] is most compared with .
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