Accedian Skylight vs ITRS Geneos comparison

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Executive Summary

We performed a comparison between Accedian Skylight and ITRS Geneos based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Accedian Skylight vs. ITRS Geneos Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly.""This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations.""I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate.""It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible.""The performance of Accedian Skylight is better than other vendors.""The response times, with the performance, are really interesting too, where you can see the packet loss.""The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online.""If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."

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"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL.""Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment.""Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort.""The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise.""It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos.""The great advantage of this tool is real-time monitoring.""It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces.""One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

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Cons
"The Wi-Fi side needs improvement."

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"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration.""There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely.""It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation.""Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better.""Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams.""The Accedian Skylight user interface still has room for improvement.""It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database.""If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."

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"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production.""The ITA, the post-incident analytics, could be improved.""I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages.""​It needs to be easier to configure, especially with the JMX plugins.​""Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs.""For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version.""t needs to have better middleware integration for things such as application and Microsft SQL servers.""At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

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Pricing and Cost Advice
Information Not Available
  • "If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."
  • "It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."
  • "Pricing is a little bit expensive."
  • "We understand there's a significant cost difference, but have yet to investigate fully."
  • "The pricing is cheaper than other competing products, which is better for our budgets."
  • "It provides value and the cost is not huge."
  • "The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."
  • "The price is competitive overall, depending on the type of customer."
  • More Accedian Skylight Pricing and Cost Advice →

  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • More ITRS Geneos Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less… more »
    Top Answer:The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly… more »
    Top Answer:There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have… more »
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good… more »
    Top Answer:I can say it's not that cheap because the licensing is a little bit costly. So, definitely, we had to pay a certain… more »
    Top Answer:Speaking about room for improvement, ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud. I… more »
    Comparisons
    Also Known As
    Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision
    Geneos
    Learn More
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    Accedian provides performance analytics and end user experience solutions for on-premise, cloud and hybrid IT infrastructures. Accedian SkylightTM delivers unified network and application performance monitoring (NAPM) visibility across the entire application and network chain, with best in class resolution and velocity. This enables Accedian customers to assure their business-critical digital infrastructure and unlock the full productivity of their users.

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Sample Customers
    Information Not Available
    T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Healthcare Company16%
    Comms Service Provider16%
    Local Government11%
    Financial Services Firm11%
    VISITORS READING REVIEWS
    Computer Software Company35%
    Financial Services Firm8%
    Comms Service Provider7%
    Government7%
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm75%
    Computer Software Company5%
    University3%
    Comms Service Provider3%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business46%
    Midsize Enterprise21%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise10%
    Large Enterprise67%
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise87%
    Buyer's Guide
    Accedian Skylight vs. ITRS Geneos
    March 2024
    Find out what your peers are saying about Accedian Skylight vs. ITRS Geneos and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Accedian Skylight is ranked 14th in Application Performance Monitoring (APM) and Observability with 23 reviews while ITRS Geneos is ranked 10th in Application Performance Monitoring (APM) and Observability with 56 reviews. Accedian Skylight is rated 9.0, while ITRS Geneos is rated 8.2. The top reviewer of Accedian Skylight writes "Highly scalable, responsive support, but lacking new features". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". Accedian Skylight is most compared with ThousandEyes, SolarWinds NPM, Zabbix, NETSCOUT nGeniusONE and Dynatrace, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog. See our Accedian Skylight vs. ITRS Geneos report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors and best Network Monitoring Software vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.