We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"Like other common Linux distributions, some of the most valuable features of this solution are the ease of use and deployment. It's simple and has a lot of packages and a lot of software."
"The most valuable feature is the alert and alarm monitoring."
"It has an intuitive UI with beautiful graphs and customizable maps."
"The initial setup, while not simple, is easier than other products."
"It can send messages to our ticketing system."
"We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."
"It provides high scalability, alerting, notification, templating, and end-to-end security."
"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."
"The Wi-Fi side needs improvement."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"Zabbix can use better documentation and support for troubleshooting."
"We would like to see the addition of automatic push functionality to this product. This would save time when monitoring our servers and networks as, at present, we have to manually install the Zabbix agent on any hardware to be monitored."
"If Zabbix had a better dashboard then it would be nice."
"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."
"Documentation terminology could be improved."
"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."
"When we have a problem, we have to do a lot of research to solve it."
"Implementation is always tailored to the customer and the kind of information we need from the client to carry it out can make them very uncomfortable. Sometimes the clients are not ready to share it."
ITRS Geneos is ranked 10th in Application Performance Monitoring (APM) and Observability with 56 reviews while Zabbix is ranked 9th in Application Performance Monitoring (APM) and Observability with 96 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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