We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"The clean and colorful UI and easy to use options like snooze and active times."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"I always appreciate Geneos's stability and ease of use."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"The solution is stable."
"Zabbix is good for discovery."
"The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use."
"The integration with third-party tools and the alerts are most valuable."
"The initial setup was not complex."
"I really enjoy network traffic triggers that allow us to check traffic threshold from ISP."
"We like the user-interface for this solution, which makes it an easy to use tool."
"Every new asset placed in the environment can be automatically detected, predicting human failures."
"The Wi-Fi side needs improvement."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"Data visualization – real time and historical – is a weakness."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"Correlation of events would be a wonderful addition."
"I would like to see a more flexible mobile client, and better HA out of the box."
"The documentation could be improved."
"Zabbix is not easy to configure, and upgrading is also an issue."
"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."
"The dashboard and the graph section could be a little bit more professional."
"We would like to see the addition of automatic push functionality to this product. This would save time when monitoring our servers and networks as, at present, we have to manually install the Zabbix agent on any hardware to be monitored."
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 98 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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