We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"The great advantage of this tool is real-time monitoring."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"Like other common Linux distributions, some of the most valuable features of this solution are the ease of use and deployment. It's simple and has a lot of packages and a lot of software."
"The solution allows you to configure and customize how you want to collect information from servers or other systems."
"We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host."
"The basic setup is very easy."
"Every new asset placed in the environment can be automatically detected, predicting human failures."
"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."
"The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."
"There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on."
"The Wi-Fi side needs improvement."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"Mobile phone integration is probably not as rich as it could be."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"If you want to use all of the features then you have to pay a licensing fee."
"The user web interface is a little bit too basic, we need to link Zabbix to Grafana to have more options, such as graphs and charts. The interface needs to be improved. Additionally, there could be better integration with Grafana API."
"The stability could be better."
"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."
"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."
"It should be easy to modify the front end."
"The reports are not great and should be improved."
"For us, the initial setup was complex"
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 98 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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