We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I always appreciate Geneos's stability and ease of use."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"Custom script toolkits"
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"The clean and colorful UI and easy to use options like snooze and active times."
"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."
"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."
"It has improved our server performance monitoring overall. We know right away when there are problems. It has built-in statistics, so we can go back and see if there's spiking. We can check what's happening every day around the same time and check the configuration to see if there's something that's running and needs to be fixed."
"The best thing about Zabbix is the integration and the APIs that are included are very fast"
"The initial setup was not complex."
"The most valuable feature is that it provides network segregation for server monitoring."
"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."
"The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools."
"The Wi-Fi side needs improvement."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"Data visualization – real time and historical – is a weakness."
"The only improvement I would suggest, revolves around its AI and ML capabilities."
"One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition. It's very high, for example, compared to something like Microsoft Teams."
"The integration of the product is not so easy, especially when it comes to the application database."
"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."
"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."
"Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than we need."
"For us, the initial setup was complex"
"There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast."
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 98 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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