We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"The great advantage of this tool is real-time monitoring."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"The most valuable feature is the support for monitoring Cisco switches."
"The product is very stable."
"The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature."
"Zabbix has a roadmap and they are continuously and frequently adding new features."
"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."
"Zabbix is scalable."
"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."
"The integration with third-party tools and the alerts are most valuable."
"The Wi-Fi side needs improvement."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"Mobile phone integration is probably not as rich as it could be."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."
"The performance reporting could be improved."
"Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this."
"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."
"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."
"Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than we need."
"The stability could be better."
"The product could be more secure and more stable."
Earn 20 points
ITRS Geneos is ranked 10th in Application Performance Monitoring (APM) and Observability with 10 reviews while Zabbix is ranked 9th in Application Performance Monitoring (APM) and Observability with 25 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "A stable solution, with real-time monitoring". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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