We performed a comparison between BlackBerry Enterprise Mobility Suite and IBM MaaS360 based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"The stability of Microsoft Intune is good."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"It's really easy to access."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"The tool's most valuable feature is Autopilot."
"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."
"We can access emails within the active sync."
"The containerization of the BlackBerry Dynamics is the most important thing for us. It allows us to keep personal and corporate data separate on a personal device. It allows us to wipe the corporate data while leaving all the personal data in place."
"The containerization of the workspace is what we have found to be the most valuable."
"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."
"It gives us the ability to have a container and the most secure possible application."
"Every version upgrade has been straightforward."
"It allows me to be able to access my email when I do not necessarily have my computer with me. I can also access my calendar when I am on public transport or outside of the office."
"The graphic, friendly interface allowed us to start without almost any support from the manufacturer."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"It is a stable solution."
"The product’s most valuable feature is email, browser, and application security."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"The solution could improve its flexibility."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"Intune lags all of its competitors in terms of report generation."
"I would like some integration with the Microsoft reporting platform Power BI."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"Intune's areas for improvement revolve around security and certificate management."
"I would like more support for Google Chromebook operating system, so I could manage it."
"I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly."
"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."
"I know for the BlackBerry Connect, our users want to see more features, such as audio and video. I know the current version doesn't have that."
"Second level support needs to have strong knowledge of the product."
"As far as being able to remotely wipe a device, or remove it from the console, this is not simple to do. It is not a one-click motion, as it requires several steps."
"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."
"The initial installation could be simplified."
"User interface is basic and not very intuitive."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products."
"They should allow for the building of custom reports with graphics."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"The UI has room for improvement."
"The user interface could definitely use some improvement."
"Local technical support would be helpful."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while IBM MaaS360 is rated 7.8. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, Ivanti Neurons for MDM and SOTI MobiControl, whereas IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM).
See our list of best Enterprise Mobility Management (EMM) vendors.
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