We performed a comparison between BlackBerry Enterprise Mobility Suite and IBM MaaS360 based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"I like that we can implement conditional access."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"Intune enables us to manage our devices from anywhere."
"Autopilot is the most valuable feature of Microsoft Intune."
"Having access to our internet was extremely beneficial. We don't have that functionality now that we have switched to Microsoft Intune. It was definitely better with Blackberry."
"Whenever we have issues, people rely on the ability to check messages promptly."
"It has allowed us to manage many different mobile device platforms, like Windows 10, Android, Apple, and BlackBerry 10, all through a single pane of glass."
"Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant."
"We are able to separate personal information and in the event of e breach, we are able to turn off access and/or delete this information."
"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."
"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."
"The most important feature is Blackberry Work, for sure, because that is where you have email."
"The implementation phase of IBM MaaS360 was pretty easy."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"It can change policies based on geolocation or schedules."
"Remote enablement feature and access to internal resources on the VPN."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"Intune's areas for improvement revolve around security and certificate management."
"The technical support could be improved."
"There is no catalog for mobile access management (MAM) security."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"The synchronization could be improved."
"There needs to be more support for Mac operating systems."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."
"The newest features sometimes pop in very slowly."
"I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly."
"Second level support needs to have strong knowledge of the product."
"The installations on the device could be simpler. It is a good solution, and all the features are there. So, there isn't a lot to improve. I'm sure they already have their thought process on how to improve it."
"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."
"The pain points for us would be the activation."
"I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use Active Directory attributes instead. There is a lot of overhead in managing. Whereas, if we could key on something tied to HR, or some other feed indicating who they are or what role they have, and manage them that way, that would be much preferable than having to manage people with Active Directory groups. Because, if people move roles, then we have to make sure that we move them from one Active Directory group to another, which is hands-on, a lot of overhead."
"The look needs to be updated and it could be simpler to use."
"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products."
"The user experience really isn't so good."
"They should allow for the building of custom reports with graphics."
"The price could be lower."
"The UI has room for improvement."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"The reporting and alerting could be improved."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while IBM MaaS360 is rated 7.8. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl and Ivanti Neurons for MDM, whereas IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM).
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