We performed a comparison between BlackBerry Enterprise Mobility Suite and IBM MaaS360 based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."At the moment, Autopilot is the most valuable feature."
"We have one MDM that works with Windows, iOS, and Android."
"This product works very well for companies already using the full Microsoft suite."
"Great for software update needs, operating system version updates, and security policy enforcement."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"It provides control over all mobile devices that are being connected to the corporate network."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"It gives us the ability to have a container and the most secure possible application."
"It has a good ease of use, and its intuitive."
"The most important feature is Blackberry Work, for sure, because that is where you have email."
"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."
"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."
"We can access emails within the active sync."
"It allows me to be able to access my email when I do not necessarily have my computer with me. I can also access my calendar when I am on public transport or outside of the office."
"The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us."
"The solution is quite stable."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"The tool's most valuable features are application, distribution, and security. It helps to block user access."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"Remote enablement feature and access to internal resources on the VPN."
"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"More integration with monitoring tools is needed."
"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"
"It should be easier to define policies and comply with those policies."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."
"It would be ideal if there was something for communication with Microsoft tools like Teams or Skype for Business, or perhaps even with Zoom for conference calls."
"The only thing is that the UEM service is a little slow. We have a product production environment, and a test environment and both of them are a little slow. When you are using the UEM Web interface, it takes time to load."
"The interface could be improved."
"The newest features sometimes pop in very slowly."
"I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly."
"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."
"The initial installation could be simplified."
"The user interface could definitely use some improvement."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"Local technical support would be helpful."
"The UI has room for improvement."
"Its integration with Microsoft Teams could be better."
"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while IBM MaaS360 is rated 7.8. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl and Ivanti Neurons for MDM, whereas IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM).
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