We performed a comparison between BlackBerry Enterprise Mobility Suite and IBM MaaS360 based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"It's normally able to meet 100% expectations of our customers."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"Intune's most valuable features are the device, compliance, and configuration policies."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"Whenever we have issues, people rely on the ability to check messages promptly."
"We can access emails within the active sync."
"It has allowed us to manage many different mobile device platforms, like Windows 10, Android, Apple, and BlackBerry 10, all through a single pane of glass."
"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."
"Having access to our internet was extremely beneficial. We don't have that functionality now that we have switched to Microsoft Intune. It was definitely better with Blackberry."
"It does support hardware and operating system configurations from every angle."
"It gives us the ability to have a container and the most secure possible application."
"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"Remote enablement feature and access to internal resources on the VPN."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"The implementation phase of IBM MaaS360 was pretty easy."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"We would like to see support for Chrome and/or devices for Chromebooks."
"There can be delays in the deployment of new policies."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"Integration with Mac devices requires some improvement."
"Lacking in features such as Wi-Fi and network security."
"The add-ons must be integrated into the solution."
"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."
"The interface could be improved."
"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"The initial installation could be simplified."
"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"I would like more support for Google Chromebook operating system, so I could manage it."
"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."
"The UI has room for improvement."
"Its integration with Microsoft Teams could be better."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."
"The price could be lower."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while IBM MaaS360 is rated 7.8. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl and Ivanti Neurons for MDM, whereas IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM).
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