BlackBerry Enterprise Mobility Suite vs IceWarp comparison

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Executive Summary

We performed a comparison between BlackBerry Enterprise Mobility Suite and IceWarp based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM).
To learn more, read our detailed Enterprise Mobility Management (EMM) Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows.""By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking.""We have not experienced any bugs or glitches with this solution.""It is user-friendly, and the performance is also good. It is a convenient product""Conditional access helps me control uncontrolled access.""We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product.""It works pretty well for us.""In terms of technical support, you will get an immediate response."

More Microsoft Intune Pros →

"The containerization of the workspace is what we have found to be the most valuable.""We were able to utilize Android for Work-Premium in BlackBerry Android devices.""Whenever we have issues, people rely on the ability to check messages promptly.""It has allowed us to manage many different mobile device platforms, like Windows 10, Android, Apple, and BlackBerry 10, all through a single pane of glass.""It does support hardware and operating system configurations from every angle.""It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business.""It was a big improvement to activate applications with one authentication. That was a big plus for the user experience.""Every version upgrade has been straightforward."

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"An effective, functional, very good tool for controlling resources.""IceWarp has multiple applications that are easy to use for many people.""It has great communication capabilities for team chatting and web conferences.""The solution has a very good log-in to the UI when compared to other solutions.""The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage.""The groupware module is the most valuable feature.""The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution.""Its price is the most valuable. It is definitely one of the lowest price solutions."

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Cons
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam.""It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar.""Intune lags all of its competitors in terms of report generation.""Intune does not provide real-time visibility.""Intune doesn't provide much control over Windows servers. It's something we struggle with.""In the past, I raised some tickets for the enhancement feature, which was missing in Intune.""I'd like some more reporting so that I don't have to delve into PowerShell and I can pull more of the local device information such as memory, apps installed, etc. It would be nice to be able to see the apps that are present there but might not be managed. For example, if they installed 7Zip, it could report that back via an installed program or feature to see what was currently installed.""The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."

More Microsoft Intune Cons →

"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss.""I would like more support for Google Chromebook operating system, so I could manage it.""It would be ideal if there was something for communication with Microsoft tools like Teams or Skype for Business, or perhaps even with Zoom for conference calls.""It would be nice if there was an easier way for team members to get onboarded in regards to what they have to do on the device. There are some programs like Apple DEP and Samsung Knox. Unfortunately, with these programs, to get existing users onto them, you have to factory wipe your device. If it did not have the DEP capabilities, it would be nicer if it did not have so many steps to go through. That is our biggest complaint from team members. It has too many steps.""One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers.""The interface could be improved.""The only thing is that the UEM service is a little slow. We have a product production environment, and a test environment and both of them are a little slow. When you are using the UEM Web interface, it takes time to load.""We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."

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"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details.""The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes.""Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product.""With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome.""Our customers sometimes have problems receiving mail.""Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way.""The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version.""I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."

More IceWarp Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."
  • "In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but it does seem to be a bit pricey for the things that we get, especially, when you compare them to other vendors, such as VMware, Citrix, who have all bought up other players in this space. VMware offers AirWatch free as part of their packages."
  • "Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."
  • "We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."
  • "We currently pay by the year, but the licenses are calculated on a monthly basis."
  • "The licensing costs are paid on a yearly basis because we just renewed the license. If you have some big issue, they will also charge you."
  • "It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."
  • "We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."
  • More BlackBerry Enterprise Mobility Suite Pricing and Cost Advice →

  • "Pricing and licensing is very competitive and in some cases, cheap."
  • "Costs far less than other solutions."
  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • "There are various licensing plans available based on geographic zone."
  • "The solution is inexpensive which is its main benefit."
  • "The solution is priced well."
  • More IceWarp Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:Having access to our internet was extremely beneficial. We don't have that functionality now that we have switched to… more »
    Top Answer:For the number of licenses, I believe it was approximately $500,000 per year, or for three years. There are features… more »
    Top Answer:The interface could be improved. The user experience appears to be a little out of date.
    Top Answer:The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no… more »
    Top Answer:Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool. But service-wise… more »
    Top Answer:Regarding issues with the product, IceWarp's server runs out of space, and our organization needs to add space. The… more »
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    The BlackBerry Enterprise Mobility Suite offers five editions to meet your enterprise’s evolving mobile needs. Growth can happen quickly, and the BlackBerry Enterprise Mobility Suite is designed to provide a seamless transition to the more advanced capabilities in higher-level editions. The subscription model ensures predictable annual expenditures and eliminates upfront capital costs.

    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
    Sample Customers
    Mitchells and Buzzers, Callaway
    Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy
    Marriott, Toyota, Sony, Wendy's, Canon
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company13%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm47%
    Energy/Utilities Company20%
    Insurance Company13%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company17%
    Government14%
    Manufacturing Company7%
    REVIEWERS
    Construction Company33%
    Cloud Provider11%
    Program Development Consultancy11%
    Media Company11%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider10%
    Retailer8%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise14%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business21%
    Midsize Enterprise11%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    REVIEWERS
    Small Business63%
    Midsize Enterprise16%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise18%
    Large Enterprise52%
    Buyer's Guide
    Enterprise Mobility Management (EMM)
    March 2024
    Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM). Updated: March 2024.
    765,386 professionals have used our research since 2012.

    BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while IceWarp is rated 8.6. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, Ivanti Neurons for MDM and SOTI MobiControl, whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.