We performed a comparison between Google Workspace and IceWarp based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."G Suite Enterprise is scalable."
"It has saved us money."
"The solution is easy to use, and you don't need a lot of knowledge for it."
"The solution offers very good email. It's a very good email provider."
"Google integrates well with our system. G Suite has an open API, so you can connect any open system with Google capable of working with API. This is the main reason we use it."
"We value the collaboration levels that are offered. Having everything integrated in a single platform is a dream come true for us."
"The implementation was very easy."
"The initial setup is very easy."
"An effective, functional, very good tool for controlling resources."
"The solution's voice services work well for our company."
"It's scalable and stable."
"IceWarp has multiple applications that are easy to use for many people."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The groupware module is the most valuable feature."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"There are too many steps for sharing pictures."
"G Suite is not as powerful as Microsoft Office Suite, so sometimes we have to change to Excel and PowerPoint."
"There are times the plugins or extensions in the solution do not work properly and I need to disable and enable the solution."
"Their tool called Sheets is the counterpart to Excel but it doesn't have the same functionality that Excel would have. So usually if somebody needs to go back to Excel or Office, it's because of Excel."
"And I think Google Translate could add more features. For example, it could be integrated when typing in a document or a web browser like Grammarly."
"In some cases, we are using the Google Meet functions but only when we have external clients. Internally, we are using Slack. Google Meet virtual meeting function is not as advanced as the one in Slack and should improve."
"Better integration without visual misrepresentation with the Microsoft suite is required."
"The solution needs to be more user-friendly and improve its tools and features."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"Our customers sometimes have problems receiving mail."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
Google Workspace is ranked 1st in Email Applications with 92 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Google Workspace is rated 8.2, while IceWarp is rated 8.6. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, Google Cloud Storage, ProtonMail and Amazon WorkDocs, whereas IceWarp is most compared with Zimbra Collaboration, Microsoft Exchange, Zoho Mail, KerioConnect and Microsoft Exchange Online. See our Google Workspace vs. IceWarp report.
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