We performed a comparison between Google Workspace and IceWarp based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Google Apps for Business and Skype for Business are the perfect solutions for every business thriving online. It is very easy and inexpensive to get work done with these applications online."
"The most valuable feature is that it is simple to use."
"The solution is very stable."
"Good search features, reliable storage, and quick thinking."
"G Suite Enterprise provides many features, such as business increased search visibility, email address, and domain. It's a large whole ecosystem that is the major benefit. You can manage your whole team and have many tools. Over seven years, the solution has gone through some drastic upgrades and improvements which are done automatically, I do not have to manual upgrade."
"Google Chat is the most valuable feature of the solution."
"The solution is very stable."
"I like everything that Google does. They have good products."
"The groupware module is the most valuable feature."
"An effective, functional, very good tool for controlling resources."
"It has great communication capabilities for team chatting and web conferences."
"The solution has a very good log-in to the UI when compared to other solutions."
"IceWarp has multiple applications that are easy to use for many people."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"Not all tools are available in the one facility."
"In Google Meet, there is no feature for recording a meeting. It should have a feature for recording."
"Everything is online, so you don't have a client on your desk. Working on email is online work, so can't do work offline and go back online. Sometimes it's not so intuitive. If you answer an email, it puts your answer at the bottom of the existing email."
"They could increase the number of third-party integrations on offer."
"The stability should be addressed."
"The user interface, especially on Google Drive, could be better."
"In the next release, I would like to see more encryption of documents, mail, and things like that. There should be a better way to encrypt mail and documents that are pushed through this system. That would be some improvement or additional features that could be good to have."
"Some people complain that Google Mail is inflexible. It was advanced 10 years ago, but other solutions are cleaner and clearer."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Our customers sometimes have problems receiving mail."
Google Workspace is ranked 1st in Email Applications with 28 reviews while IceWarp is ranked 6th in Email Applications with 4 reviews. Google Workspace is rated 8.2, while IceWarp is rated 8.6. The top reviewer of Google Workspace writes "A seamless platform that helps save time and increases efficiency". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, Google Cloud Storage, ProtonMail and Amazon WorkDocs, whereas IceWarp is most compared with Zimbra Collaboration, Microsoft Exchange, Zoho Mail, KerioConnect and Microsoft Exchange Online. See our Google Workspace vs. IceWarp report.
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