Google Workspace vs IceWarp comparison

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6,577 views|5,818 comparisons
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3,016 views|1,810 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Google Workspace and IceWarp based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Google Workspace vs. IceWarp Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I have found the solution to be pretty stable.""The product is user-friendly and knows how to appeal to a user. Google Docs accepts some of our requirements. Its most valuable feature is performance. The product's integrations are good.""The solution helps us to collaborate.""If I'm addressing certain emails from banks — automatic emails, like OTP, etc. — I can create rules and forward that OTP to the specific email IDs. You can create rules and deliver mail to different groups using the forwarding feature. It's handy.""G Suite is a powerful suite of tools for messaging and collaboration that has met the fundamental needs of my company, both increasing productivity and reducing costs.""The most valuable features are the speed at which G Suite Enterprise works.""When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this.""personally prefer to use G Suite applications, such as Gmail, Slides, and Sheets, because they give you the freedom to share the document you're editing and co-work with other colleagues simultaneously."

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"Its price is the most valuable. It is definitely one of the lowest price solutions.""The solution has a very good log-in to the UI when compared to other solutions.""It's scalable and stable.""The solution's voice services work well for our company.""It has great communication capabilities for team chatting and web conferences.""The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage.""IceWarp has multiple applications that are easy to use for many people.""The groupware module is the most valuable feature."

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Cons
"Some concerns over security, but there are moves to address this and provide admin tools to secure content and adhere to data protection regulations.""When I compare with Office 365, G Suite has fewer features.""I am not a big fan of how Gmail organizes the mail. I find it complicated to see which mail from which users send at which date. Especially if there is a lot.""Google Workspace needs to be more flexible, like Microsoft Excel.""And I think Google Translate could add more features. For example, it could be integrated when typing in a document or a web browser like Grammarly.""The solution could improve by having more frequent updates.""G Suite could offer something a little more solid in terms of chat — something that is a little more like Slack and integrates with everything. But, unfortunately, the chat is very basic there. It doesn't offer that many features and feels like it doesn't belong there.""The meeting platform of Google Workspace has room for improvement."

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"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product.""Support should be improved. Most of the time, the queries are not resolved within the SLA.""Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way.""It is difficult to disable user rights on the console so some users accidentally delete their documents or user details.""With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome.""The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating.""I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications.""The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."

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Pricing and Cost Advice
  • "G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."
  • "Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."
  • "Traffic management tools may be required for larger setups and should be included in any pricing calculations."
  • "There are several areas where a G Suite implementation can reduce costs: lower license fees than some competing products, reduced hardware, and IT support costs."
  • "There are benefits that can provide a competitive advantage, e.g., improved productivity (with appropriate training), increased collaboration (with correct use of tools), flexible working - work from home or remote locations, easy to scale - fast onboarding of new employees, and ability to add and remove licenses, as required."
  • "We receive value for the price that we pay."
  • "The pricing is a bit on the higher side than normal. For a basic Google account it costs $100, but Enterprise is %150."
  • "The price per client within the business is too high."
  • More Google Workspace Pricing and Cost Advice →

  • "Pricing and licensing is very competitive and in some cases, cheap."
  • "Costs far less than other solutions."
  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • "There are various licensing plans available based on geographic zone."
  • "The solution is inexpensive which is its main benefit."
  • "The solution is priced well."
  • More IceWarp Pricing and Cost Advice →

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    765,234 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
    Top Answer:The cost is distributed among the hospitals. We pay annually. We receive corporate discounts. The pricing is reasonable.
    Top Answer:The solution could improve in a variety of ways, including: 1. If you don't have internet access then only you can access the end-to-end functionalities of the tool otherwise only limited… more »
    Top Answer:The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the… more »
    Top Answer:Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool. But service-wise and feature-wise, it is not as good as Google Workspace or Microsoft 365. Though… more »
    Top Answer:Regarding issues with the product, IceWarp's server runs out of space, and our organization needs to add space. The turnaround time taken is too much for any issues we raise to the tool's support… more »
    Ranking
    1st
    out of 24 in Email Applications
    Views
    6,577
    Comparisons
    5,818
    Reviews
    25
    Average Words per Review
    406
    Rating
    8.0
    6th
    out of 24 in Email Applications
    Views
    3,016
    Comparisons
    1,810
    Reviews
    3
    Average Words per Review
    601
    Rating
    7.3
    Comparisons
    Also Known As
    G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
    Learn More
    Overview

    Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

    As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
    Sample Customers
    There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
    Marriott, Toyota, Sony, Wendy's, Canon
    Top Industries
    REVIEWERS
    Computer Software Company30%
    Manufacturing Company13%
    University8%
    Media Company5%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm7%
    Government7%
    Comms Service Provider6%
    REVIEWERS
    Construction Company33%
    Real Estate/Law Firm11%
    Cloud Provider11%
    Program Development Consultancy11%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Comms Service Provider10%
    Retailer8%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business62%
    Midsize Enterprise13%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise17%
    Large Enterprise52%
    REVIEWERS
    Small Business63%
    Midsize Enterprise16%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise18%
    Large Enterprise52%
    Buyer's Guide
    Google Workspace vs. IceWarp
    March 2024
    Find out what your peers are saying about Google Workspace vs. IceWarp and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Google Workspace is ranked 1st in Email Applications with 92 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Google Workspace is rated 8.2, while IceWarp is rated 8.6. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, Google Cloud Storage, ProtonMail and Amazon WorkDocs, whereas IceWarp is most compared with Zimbra Collaboration, Microsoft Exchange, Zoho Mail, KerioConnect and Microsoft Exchange Online. See our Google Workspace vs. IceWarp report.

    See our list of best Email Applications vendors.

    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.