We performed a comparison between Google Workspace and IceWarp based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Extremely reliable, providing great collaboration features."
"It's certainly easier to meet. We have offices around the world and the ability to have a company meeting on Google Meet platform makes it a whole lot easier to actually have everybody virtually in one room at the same time."
"The solution offers a workflow where we can collaborate and share documents. Its most valuable features are Gmail and Google Drive. Google Drive is great for file collaboration. It improves productivity. The product is on the cloud; we don't have to connect to the office through a VPN."
"personally prefer to use G Suite applications, such as Gmail, Slides, and Sheets, because they give you the freedom to share the document you're editing and co-work with other colleagues simultaneously."
"The Hangouts feature is the most valuable aspect of the solution for us."
"I like the capabilities for collaboration on any platform. For example, I might be on an iPad whereas the person next to me is on a laptop and the person next to them is on their phone. We can all collaborate together and update documentation in real-time."
"It's secure. It offers data security and user privacy. I use it for personal purposes. The interface is okay, and it's easy to use."
"The calendar is the most valuable feature."
"IceWarp has multiple applications that are easy to use for many people."
"It's scalable and stable."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The groupware module is the most valuable feature."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The solution has a very good log-in to the UI when compared to other solutions."
"The solution's voice services work well for our company."
"An effective, functional, very good tool for controlling resources."
"G-Suite is excellent for what we're trying to do, but it could use some extra features. For example, it would be helpful if we had a seamless way to convert Excel macros to Google Sheets."
"For Google Docs, if you upload a Word document up to Google Docs, it could mess up your formatting quite a bit."
"There are times the plugins or extensions in the solution do not work properly and I need to disable and enable the solution."
"They can maybe improve its graphical user interface. Google is not really known for having a PC interface. It is just a nice-to-have feature."
"There are 120 different products and Google is ready to copy their competitors and vice versa. Some of them work, and some of them don't. There are many newer tools with no-code environments which allow for a leaner self-owned system, where I'm not tied to paying hundreds and thousands of dollars a year to another company."
"If your storage requirements in day-to-day work are large, then it will incur an additional cost since free storage is limited."
"Google needs to improve its support."
"There is some redundancy in the functionality between certain modules."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Our customers sometimes have problems receiving mail."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
Google Workspace is ranked 1st in Email Applications with 92 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Google Workspace is rated 8.2, while IceWarp is rated 8.6. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, Google Cloud Storage, ProtonMail and Amazon WorkDocs, whereas IceWarp is most compared with Zimbra Collaboration, Microsoft Exchange, Zoho Mail, KerioConnect and Microsoft Exchange Online. See our Google Workspace vs. IceWarp report.
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