Google Workspace vs IceWarp comparison

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6,577 views|5,818 comparisons
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3,016 views|1,810 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Google Workspace and IceWarp based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Google Workspace vs. IceWarp Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The Hangouts feature is the most valuable aspect of the solution for us.""The solution is stable.""The solution is very stable.""It's a secure solution that enables you to choose those you wish to share with.""G Suite Enterprise provides many features, such as business increased search visibility, email address, and domain. It's a large whole ecosystem that is the major benefit. You can manage your whole team and have many tools. Over seven years, the solution has gone through some drastic upgrades and improvements which are done automatically, I do not have to manual upgrade.""Reduces IT spend, freeing up cash for other areas: sales, marketing, recruitment, etc.""The solution is very stable.""Being able to back up our data on Google Drive is a critical and valuable feature for our customers. It is just in sync. Imagine you change a file on the desktop, and it gets updated directly to your Google Drive. Our laptop is completely in sync with Google Drive. Google Meet, Google Sheets, and Google Docs are also amazing products. They're very versatile and easy to use as compared to Office 365. I am using Google Sheets and Google Docs, which first save the work on my memory or ROM, and then on my RAM. It gives me better productivity through Google Sheets and Google Docs."

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"It has great communication capabilities for team chatting and web conferences.""The groupware module is the most valuable feature.""IceWarp has multiple applications that are easy to use for many people.""The solution's voice services work well for our company.""An effective, functional, very good tool for controlling resources.""It's scalable and stable.""The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution.""Its price is the most valuable. It is definitely one of the lowest price solutions."

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Cons
"The initial setup is not intuitive at all.""Their tool called Sheets is the counterpart to Excel but it doesn't have the same functionality that Excel would have. So usually if somebody needs to go back to Excel or Office, it's because of Excel.""G Suite is not as powerful as Microsoft Office Suite, so sometimes we have to change to Excel and PowerPoint.""In some cases, we are using the Google Meet functions but only when we have external clients. Internally, we are using Slack. Google Meet virtual meeting function is not as advanced as the one in Slack and should improve.""There is some redundancy in the functionality between certain modules.""The synchronization is a bit of an issue.""There's a bit of a learning curve.""We need more functionality with Google Sheets"

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"Support should be improved. Most of the time, the queries are not resolved within the SLA.""The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version.""Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way.""The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes.""I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications.""It is difficult to disable user rights on the console so some users accidentally delete their documents or user details.""Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product.""The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."

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Pricing and Cost Advice
  • "G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."
  • "Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."
  • "Traffic management tools may be required for larger setups and should be included in any pricing calculations."
  • "There are several areas where a G Suite implementation can reduce costs: lower license fees than some competing products, reduced hardware, and IT support costs."
  • "There are benefits that can provide a competitive advantage, e.g., improved productivity (with appropriate training), increased collaboration (with correct use of tools), flexible working - work from home or remote locations, easy to scale - fast onboarding of new employees, and ability to add and remove licenses, as required."
  • "We receive value for the price that we pay."
  • "The pricing is a bit on the higher side than normal. For a basic Google account it costs $100, but Enterprise is %150."
  • "The price per client within the business is too high."
  • More Google Workspace Pricing and Cost Advice →

  • "Pricing and licensing is very competitive and in some cases, cheap."
  • "Costs far less than other solutions."
  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • "There are various licensing plans available based on geographic zone."
  • "The solution is inexpensive which is its main benefit."
  • "The solution is priced well."
  • More IceWarp Pricing and Cost Advice →

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    765,234 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
    Top Answer:The cost is distributed among the hospitals. We pay annually. We receive corporate discounts. The pricing is reasonable.
    Top Answer:The solution could improve in a variety of ways, including: 1. If you don't have internet access then only you can access the end-to-end functionalities of the tool otherwise only limited… more »
    Top Answer:The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the… more »
    Top Answer:Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool. But service-wise and feature-wise, it is not as good as Google Workspace or Microsoft 365. Though… more »
    Top Answer:Regarding issues with the product, IceWarp's server runs out of space, and our organization needs to add space. The turnaround time taken is too much for any issues we raise to the tool's support… more »
    Ranking
    1st
    out of 24 in Email Applications
    Views
    6,577
    Comparisons
    5,818
    Reviews
    25
    Average Words per Review
    406
    Rating
    8.0
    6th
    out of 24 in Email Applications
    Views
    3,016
    Comparisons
    1,810
    Reviews
    3
    Average Words per Review
    601
    Rating
    7.3
    Comparisons
    Also Known As
    G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
    Learn More
    Overview

    Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

    As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
    Sample Customers
    There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
    Marriott, Toyota, Sony, Wendy's, Canon
    Top Industries
    REVIEWERS
    Computer Software Company30%
    Manufacturing Company13%
    University8%
    Media Company5%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm7%
    Government7%
    Comms Service Provider6%
    REVIEWERS
    Construction Company33%
    Real Estate/Law Firm11%
    Cloud Provider11%
    Program Development Consultancy11%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Comms Service Provider10%
    Retailer8%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business62%
    Midsize Enterprise13%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise17%
    Large Enterprise52%
    REVIEWERS
    Small Business63%
    Midsize Enterprise16%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise18%
    Large Enterprise52%
    Buyer's Guide
    Google Workspace vs. IceWarp
    March 2024
    Find out what your peers are saying about Google Workspace vs. IceWarp and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Google Workspace is ranked 1st in Email Applications with 92 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Google Workspace is rated 8.2, while IceWarp is rated 8.6. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, Google Cloud Storage, ProtonMail and Amazon WorkDocs, whereas IceWarp is most compared with Zimbra Collaboration, Microsoft Exchange, Zoho Mail, KerioConnect and Microsoft Exchange Online. See our Google Workspace vs. IceWarp report.

    See our list of best Email Applications vendors.

    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.