We performed a comparison between Google Workspace and IceWarp based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The implementation was very easy."
"A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online."
"The most valuable part of G Suite is the integration among all of the components. It's also highly reliable because it's always available. And G Suite's ability to collaborate on all the standard office tools has no rival. It's amazing because you can work seamlessly with any of your colleagues on the same document."
"Google seems to be a more stable environment than our current on-premise Microsoft solution that we're replacing."
"The most valuable feature of Google Workspace is the sheets and documents."
"The most valuable feature of Google Workspace is its ease of use and stability."
"Good search features, reliable storage, and quick thinking."
"It is quite a useful tool. It allows many people to work on a document. You can actually provide review comments and tag anybody to make the comment changes. You can also attach a document in Google Chat."
"IceWarp has multiple applications that are easy to use for many people."
"It's scalable and stable."
"The solution's voice services work well for our company."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The groupware module is the most valuable feature."
"The solution has a very good log-in to the UI when compared to other solutions."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"It has great communication capabilities for team chatting and web conferences."
"There are 120 different products and Google is ready to copy their competitors and vice versa. Some of them work, and some of them don't. There are many newer tools with no-code environments which allow for a leaner self-owned system, where I'm not tied to paying hundreds and thousands of dollars a year to another company."
"The performance speed could be improved when the internet connection is slow."
"I don't recommend Google Workspace to others. It's expensive. Also, Google doesn't have enough oversight on their partners, so you will face some difficulties dealing with them instead of directly with Google."
"Google needs to improve its support."
"Google Meet is a very good product, but it's not up to the mark if you compare it against other products like Zoom or Microsoft Teams."
"If your storage requirements in day-to-day work are large, then it will incur an additional cost since free storage is limited."
"The solution is not user-friendly and it doesn't integrate that well with Microsoft Office, which is one of the bigger business apps on the market, compared to Google Sheets and applications of that sort."
"Google Meet can have a bit more functionality. It should show the views of more people. Right now, it shows just eight at a maximum, or six. When there are more people on the call, more than eight, everyone is not showing."
"Our customers sometimes have problems receiving mail."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
Google Workspace is ranked 1st in Email Applications with 92 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Google Workspace is rated 8.2, while IceWarp is rated 8.6. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, Google Cloud Storage, ProtonMail and Amazon WorkDocs, whereas IceWarp is most compared with Zimbra Collaboration, Microsoft Exchange, Zoho Mail, KerioConnect and Microsoft Exchange Online. See our Google Workspace vs. IceWarp report.
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