We performed a comparison between Google Workspace and IceWarp based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Being able to back up our data on Google Drive is a critical and valuable feature for our customers. It is just in sync. Imagine you change a file on the desktop, and it gets updated directly to your Google Drive. Our laptop is completely in sync with Google Drive. Google Meet, Google Sheets, and Google Docs are also amazing products. They're very versatile and easy to use as compared to Office 365. I am using Google Sheets and Google Docs, which first save the work on my memory or ROM, and then on my RAM. It gives me better productivity through Google Sheets and Google Docs."
"The initial setup is simple."
"Google seems to be a more stable environment than our current on-premise Microsoft solution that we're replacing."
"The most valuable feature of the solution is email."
"Only a few competitors can do precisely what Google Workspace does in terms of email management and calendar management through its Gmail and Google Calendar apps. It's a very seamless platform."
"Good performance, even on relatively slow connections; no local apps required."
"It is a stable platform. It is very easy to use, and most importantly, it is very easy to administer. It also gets up and running quite easily."
"Google integrates well with our system. G Suite has an open API, so you can connect any open system with Google capable of working with API. This is the main reason we use it."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"It has great communication capabilities for team chatting and web conferences."
"The solution has a very good log-in to the UI when compared to other solutions."
"The groupware module is the most valuable feature."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"It's scalable and stable."
"An effective, functional, very good tool for controlling resources."
"Scalability is not as good as we would like."
"Google Meet is a very good product, but it's not up to the mark if you compare it against other products like Zoom or Microsoft Teams."
"The tool should improve its on-prem capabilities to include people who are working offline. The pricing is also a challenge for both the Indian and overseas markets. The tool has a cap of 300 licenses. The product's price has also increased by 10 percent. Businesses are struggling to justify the ROI. Users cannot block emails unless they have a strong firewall."
"With the Internet of Things, a platform that integrates well with others would be even better."
"Expensive with a complicated licensing structure."
"The performance speed could be improved when the internet connection is slow."
"There are too many steps for sharing pictures."
"Despite being an excellent platform, I would very much like Google Docs to be more compatible with Microsoft Word."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Our customers sometimes have problems receiving mail."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
Google Workspace is ranked 1st in Email Applications with 92 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Google Workspace is rated 8.2, while IceWarp is rated 8.6. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, Google Cloud Storage, ProtonMail and Amazon WorkDocs, whereas IceWarp is most compared with Zimbra Collaboration, Microsoft Exchange, Zoho Mail, KerioConnect and Microsoft Exchange Online. See our Google Workspace vs. IceWarp report.
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