We performed a comparison between Google Workspace and IceWarp based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution offers very good email. It's a very good email provider."
"The document sharing in which multiple people can work on the same document. To go along with that is the archiving of documents. If you mess up a document, it's easy to go get a previous version."
"The general ease of use is the solution's most valuable aspect. It's extremely simple to use. You don't even have to look up videos in order to figure things out. It's all very intuitive."
"The solution is very stable."
"Everything is synchronized across every single device you use to access G Suite. That is why we like it."
"Google integrates well with our system. G Suite has an open API, so you can connect any open system with Google capable of working with API. This is the main reason we use it."
"The product is user-friendly and knows how to appeal to a user. Google Docs accepts some of our requirements. Its most valuable feature is performance. The product's integrations are good."
"It has saved us money."
"The solution has a very good log-in to the UI when compared to other solutions."
"IceWarp has multiple applications that are easy to use for many people."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The groupware module is the most valuable feature."
"It's scalable and stable."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"It has great communication capabilities for team chatting and web conferences."
"Google Workspace does a pretty good job, so it doesn't have that much room for improvement, but what would make it even better is if its apps, for example, Gmail, could integrate with more apps, such as Evernote and specific cloud-based platforms."
"We need more functionality with Google Sheets"
"Scalability is not as good as we would like."
"There are too many steps for sharing pictures."
"The solution could improve the Google Cloud identity login to laptops that sometimes do not work. The collaboration for Google sites, they are not equivalent to others, such as Sharepoint."
"There are 120 different products and Google is ready to copy their competitors and vice versa. Some of them work, and some of them don't. There are many newer tools with no-code environments which allow for a leaner self-owned system, where I'm not tied to paying hundreds and thousands of dollars a year to another company."
"Not all tools are available in the one facility."
"They can maybe improve its graphical user interface. Google is not really known for having a PC interface. It is just a nice-to-have feature."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
Google Workspace is ranked 1st in Email Applications with 92 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Google Workspace is rated 8.2, while IceWarp is rated 8.6. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, Google Cloud Storage, ProtonMail and Amazon WorkDocs, whereas IceWarp is most compared with Zimbra Collaboration, Microsoft Exchange, Zoho Mail, KerioConnect and Microsoft Exchange Online. See our Google Workspace vs. IceWarp report.
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